Reading Newspaper and Fashion magazines
PRATIKSHA VERMA
Retail Sale Executive
New Delhi
Summary
Dynamic and results-driven retail professional with a strong passion for enhancing customer experiences and driving brand success. Expertise in customer service, relationship management, and visual merchandising facilitates the creation of engaging shopping environments that consistently exceed expectations. Committed to delivering innovative solutions that enhance brand visibility through strategic merchandising initiatives. Eager to contribute to a forward-thinking team in a challenging role that fosters growth and collaboration.
Overview
8
8
years of professional experience
1
1
Language
Work History
Senior Fashion Consultant
MANGO
10.2022 - Current
- I am presently working at MANGO as a Senior Fashion Consultant at Vasant Kunj (Promenade), and I joined from Pacific Mall, Subhash Nagar, on October 22, 2022, to the present.
- Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
- Enhanced store sales by creating visually appealing merchandise displays that attracted customer attention.
Senior Fashion Consultant
UNDER ARMOUR
03.2021 - 09.2022
- Worked at Under Armour as a Senior Fashion Consultant at Pacific Mall, Subhash Nagar, from March 31, 2021, to September 14, 2022.
- Mentored junior consultants, fostering professional growth and enhancing team performance.
- Optimized store layout based on customer flow analysis, enhancing overall shopping experience.
Sales Executive
LABEL RITU KUMAR
10.2020 - 03.2021
- Worked at LABEL RITU KUMAR as a Sales Executive at Select Citywalk Mall, Saket, from October 23, 2020, to March 30, 2021.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Retail Executive
LEVIS
04.2019 - 04.2020
- Worked at LEVI's as a Retail Executive at Pacific Mall, Subhash Nagar, New Delhi, from April 9, 2019, to April 30, 2020.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Boutique Executive
LACOSTE
12.2018 - 03.2019
- Completed an internship at LACOSTE as a Boutique Executive at South Ex-2, New Delhi, from December 25, 2018, to March 31, 2019.
- Established long-term client relationships through consistent delivery of high-quality products and services.
Crew Member cum Cashier
McDonald's
12.2017 - 12.2018
- Worked at McDonald's as a Crew Member and Cashier at South Ex-1, New Delhi, from December 4, 2017, to December 24, 2018.
- Worked well with teammates and accepted coaching from management team.
Education
M.COM -
C.S.J.M University
Kanpur01.2017
B.COM -
C.S.J.M University
Kanpur01.2015
Intermediate - Maths
VPIC
Kanpur01.2012
High school - Maths
VPIC
Kanpur01.2010
Skills
Product knowledge
Service excellence
Adaptability to change
Client interaction
Cross-selling expertise
Software systems proficiency
JOB PROFILE
- Provide excellent customer service, Achieving sales target.
- Maintaining stores KPI & Category sale thru.
- Follow Visual techniques to maintain the VM according to guidelines.
- Effectively involve in Cash desk responsibilities & Back office support.
- Sharing Product & Competition feedback to the reporting manager.
Interests
Visiting to the new places
Timeline
Senior Fashion Consultant
MANGO
10.2022 - Current
Senior Fashion Consultant
UNDER ARMOUR
03.2021 - 09.2022
Sales Executive
LABEL RITU KUMAR
10.2020 - 03.2021
Retail Executive
LEVIS
04.2019 - 04.2020
Boutique Executive
LACOSTE
12.2018 - 03.2019
Crew Member cum Cashier
McDonald's
12.2017 - 12.2018
Intermediate - Maths
VPIC
High school - Maths
VPIC
M.COM -
C.S.J.M University
B.COM -
C.S.J.M University