Pratiksha Fulzele
Product Manager
Bengaluru,KA
Summary
A dedicated results-oriented and value-driven Digital Product Manager with 5 years of extensive experience in managing digital banking channels with comprehensive background in conducting market research, feature prioritization, gap analysis, understanding of key business metrics, product roadmap and cross-functional collaboration. Proven abilities of understanding customer problems and delivering customer-centric compelling, competitive and profitable solutions aligned to organization's strategic vision. Seeking to leverage expertise in driving product innovation and delivering exceptional user experiences.
Overview
5
5
years of professional experience
Work History
Global Digital Product Manager - Corporate Cash management & Payments
Infosys Limited
07.2022 - Current
- Enhanced omnichannel digital experience for small business (SME/SMB), large corporate customer (end user) globally to manage their working capital efficiently
- Managed product portfolio generating $40+ million in Revenue B2B SAAS
- Designed payment solution for US localization for functionalities around Automated clearing house (ACH), Real time payments (RTP) and Wires(domestic/international)
- Developed solutions for 10+ leading banks including BAML, BOTW, SVB, Santander, TD bank, China bank, ANZ Bank, ICICI, HDFC, Swedbank with combined TCV of $40+ mn
- Digital (BFSI domain) - Building digital products for online and mobile banking solution for accounts, payments, liquidity and treasury management
- Identified growth opportunities within target markets, adapting digital products to better serve user needs across geographies for the current and successive Product releases for corporate banking applications
- Successfully identified potential partnership capabilities, resulting in the establishment of strategic collaborations that have contributed significantly to the organization's growth and expansion
- Ownership of the product strategy formulation, PRD/BRD, evangelism, sales support, bi-annual product release, go-to-market strategy.
- Improved user experience (UI/UX) by streamlining digital product features and optimizing interface design.
- Stakeholder management - Collaborated with engineering, marketing and sales teams to align product roadmap with business objectives, resulting in a 25% increase in cross-selling opportunities
- Contributed to the analysis and formulating responses for 04 analysts like Gartner, Forrester, Aite and IDC.
Associate Digital Product Manager
Infosys Limited
05.2019 - 06.2022
- Strategy Consultant - Digital Suite of Products with particular focus on channel solutions including Online Banking, Mobile Banking and API banking
- Spearheaded to transform Digital Cash Management experience for corporate customers having TCV of $77mn.
- Analyzed customer behavior to derive digital product performance insights and identify areas of potential improvement.
- Enriched product roadmap/backlog for corporate banking channels based on market research, sales inputs and analyst recommendations.
- Quarterly Product market fitment & gap analysis of average 10 RFPs, frequently asked features (FAF) analysis.
- Gave a complete functional Demo of the product to internal and regional stakeholders for GTM (demonstration of digital channels features on online banking)
- Identified and resolved product issues through proactive problem-solving and collaboration
- Drive concept to launch of product solution, working hands-on with engineering, marketing and design to deliver functionalities used by banks in 100+ countries
- Wore a hat as Product owner for Australia localization for 11.X version release: Worked along with engineering team for solution, functional audit and end to end delivery of 10 features for retail customers
- Managed internal communication for product releases and published release scope highlighting key features delivered.
Education
MBA - Finance
Xavier Institute of Management & Entrepreneurship (XIME)
Bengaluru, India 04.2001 -
Bachelor of Commerce (B. Com) Honors - Banking and Finance
Symbiosis College of Arts And Commerce
04.2016
Skills
Additional Information
· Languages known: English, Hindi, Marathi, Gujarati and Spanish.
· Fundraising Volunteer in Greenpeace India
· Passionate about traveling, trekking, learning different cultures
Timeline
Global Digital Product Manager - Corporate Cash management & Payments
Infosys Limited
07.2022 - Current
Associate Digital Product Manager
Infosys Limited
05.2019 - 06.2022
MBA - Finance
Xavier Institute of Management & Entrepreneurship (XIME)
04.2001 -
Bachelor of Commerce (B. Com) Honors - Banking and Finance
Symbiosis College of Arts And Commerce
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