Pratul Girish Chandra
Mangalore
Summary
To work in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself.
Overview
1
1
year of professional experience
Work History
Junior Support Engineer
Glowtouch Technologies ( Constant Contact)
Mangalore
02.2024 - 06.2024
- Provide comprehensive product support and troubleshooting for users
- Diagnose and resolve technical issues efficiently
- Assist with product setup, configuration, and optimization
- Ensure optimal product performance for end-users
- Collaborate with senior engineers to resolve advanced problems
- Document and track user issues using internal ticketing systems
- Open cases and resolved the cases using salesforce.
- Performed troubleshooting for technical support requests from end users.
Web Development Intern
Rooloo Innovations Pvt. Ltd.
Mangalore
05.2023 - 09.2023
- Developed e-commerce web app using React.js
- Integrated Stripe payment gateway for secure online transactions
- Designed front-end elements with Figma, ensuring a cohesive UI
- Implemented dynamic checkout and cart features for an enhanced shopping experience
- Utilized GitHub for version control, streamlining collaborative coding practices
Education
Masters of Computer Application (MCA) - Computer Application
St. Joseph Engineering College
Mangalore11-2023
Bachelor of Science -
Canara College
Mangalore11.2021
Skills
- Python
- Java
- AWS
- ReactJS
- MySQL
- MSOffice
- DevOps Methodologies
- HTML
- CSS
- Version Control Proficiency
- Software testing
- Ticket management
- Project management
- Network troubleshooting
Extracurricular Activities
- Active volunteer of National Service Scheme (NSS), Canara College Mangalore
- Manager of Coding Event (SCIENTICA), Canara College Mangalore
- Event Head of Photography Event, Joshiana (National Level IT Fest), St. Joseph Engineering College Mangalore
Hobbies and Interests
- Web Development
- Analyst
- Software Testing
- Photography
- Philately
Projects
Church Management System, Mangalore Diocese, Mangalore, 2023,
Developed an integrated solution for Mangalore Diocese to manage parish families., Integrated a secure payment gateway for membership fees and donations., Comprising three user-friendly modules for seamless application processes.
Online Car Rental system, 2022,
Designed and implemented efficient data management for streamlined vehicle rentals., Enhanced customer retention via a user-friendly interface., Optimized staff and vehicle management for operational efficiency.
Languages
- English
- Kannada
- Hindi
- Tulu
Workshop certifications
- Web Applications with AngularJS, Johns Hopkins University, Coursera Certification
- Git and GitHub, Google
- AWS Solution Architect by Microdegree
- DevOps Engineer by Microdegree.
- Android App Development, A workshop on Android application development by Accolade tech solutions Mangalore
- Automation Testing - Selenium, Microdegree
Timeline
Junior Support Engineer
Glowtouch Technologies ( Constant Contact)
02.2024 - 06.2024
Web Development Intern
Rooloo Innovations Pvt. Ltd.
05.2023 - 09.2023
Masters of Computer Application (MCA) - Computer Application
St. Joseph Engineering College
Bachelor of Science -
Canara College
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