Pratyanch Rajput

Having 4+ years of professional experience in Salesforce CRM as Developer & Admin. Experience in Service & Sales Console domain for US clients. Worked extensively on Salesforce Lightning. Having Good knowledge of Apex, JavaScript, Triggers and Lightning Components & Lightning Web Component. Introductory experience of Integration, REST API’s, SOAP APIs using WSDL. Now working on Einstein Analytics (Tableau CRM) to visualize SF data in the Dashboards and KPIs.

• Service Cloud Consultant
• Sales Cloud Consultant
• Tableau CRM & Einstein Discovery Consultant
• Salesforce Certified Platform Developer - I
• Salesforce Certified Administrator

• Understanding of business requirements & provide the best solution for the same.
• Development for the new and enhanced functionalities for the modules bug fixing and testing.
• Participated in software development on the Salesforce.com platform using Agile/Scrum methodologies.
• Implemented custom Components using Lightning web components.
• Implemented visualforce pages to generate PDFs with dynamic data on the action performed for various statuses of Cases..
• Migrated Salesforce Instance with focus on Operational efficiency & leverage Lightning framework.
• Created Lightning Components & Workflows are per business Processes & made component lightning ready.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Interfaced with end users to understand feature requirements and/or address support issues.