Pravallika Manchinisetti
Hyderabad
Summary
Production Support professional with 4 years of experience in development, automation, and leadership roles. Adept at client interactions with positive feedback, process optimization and organizational contributions. Seeking opportunities to enhance my skill set with emerging technologies to drive career growth and contribute effectively to organizational success.
Overview
5
5
years of professional experience
Work History
Systems Integration Analyst
NTT DATA Info Pro Services Pte Ltd
Hyderabad
01.2024 - Current
- Company Overview: Working on the Goldman Sachs project as L2 Production Support.
- Handling the tickets routed by L1 support or by ourselves produces any issues we observe.
- We also perform incident management, troubleshoot and root cause analysis, system monitoring and alerting, and database management SQL.
- Working on Kubernetes for managing, scaling, and deploying containerized applications.
- Performing automation activities, like creating Automation Service Manager.
- Working on Robotic Process Automation activities.
- Performing development activities, like version and engine upgrades, etc.
- Using Visual VM, Aqua Studio, and GitHub Copilot, etc., for more knowledge at work.
- Handling global clients efficiently, and providing desirable solutions.
- Actively working on organizational tasks.
Software Engineer
Tech Mahindra
Hyderabad
06.2020 - 03.2021
- Company Overview: Worked in the General Electric Power M&D Sustaining project as Cloud support
- Checked configuration files and logs to uncover root causes of problems
- Teamed with business analysts and global clients to deliver high-availability solutions for mission-critical applications
- Performed system analysis, documentation, testing, implementation and user support for platform transitions
- Collaborated with team to analyze system solutions based on client requirements
- Worked in the General Electric Power M&D Sustaining project as Cloud support
Education
Bachelor of Technology - Compute Science
Aditya College of Engineering and Technology
Surampalem, Andhra Pradesh09.2020
Board of Intermediate - M.P.C
Sri Chaitanya Junior College
Kakinada, Andhra Pradesh03.2016
S.S.C -
Sri Chaitanya Techno School
Kakinada, Andhra Pradesh03.2014
Skills
- Linux
- Kubernetes
- RPA
- Jenkins
- SQL
- AWS
- Python
- C programming
- Data Analysis with Python
Websites
Additional Information
Experienced as an intern in development for FULL Creative., Gained Microsoft Technology Associate in Python., Actively participated in ML project (Student Grade Prediction)., Actively participated in AWS and Python Workshops., Being a member of IEEE, involved in many social development activities.
Timeline
Systems Integration Analyst
NTT DATA Info Pro Services Pte Ltd
01.2024 - Current
Software Engineer
Tech Mahindra
06.2020 - 03.2021
Bachelor of Technology - Compute Science
Aditya College of Engineering and Technology
Board of Intermediate - M.P.C
Sri Chaitanya Junior College
S.S.C -
Sri Chaitanya Techno School
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