Pravat Sharma
Application Delivery Manager
Mumbai
Summary
❖ Comprehensive experience in transforming business through innovative Large Transition Programs/Projects strategies with excellent knowledge in Project Management methodologies (ITIL & PMP), transforming large programs/teams to Agile and skilled at providing Change Management leadership & execution on most critical key cross-functional projects/initiatives
❖ Working with SBI General, Mumbai as Assistance Vice President.
❖ Client-centric, multi-functional Expert: capable of managing / coordinating large number of key clients from India, US & Europe; also, successfully developed & delivered customizations to support complex business requirements for Banking, Insurance , e-commerce and eLearning.
❖ Experience in providing thought leadership in defining, implementing, ensuring, measuring and continuous improvement of process along with quality standards, frameworks, practices & measurements.
❖ Experience in Agile Delivery, Industry Standard Delivery and Quality Frameworks, including CMMi L5, SCRUM & ITIL
❖ Implementation of applications involving methodologies in UML (High Level & Low Level Design, Use case design), middleware (.Net, Web services) and technologies ASP.Net, C#, React, Node JS, Visual Studio.
❖ Unique blend of leadership skills, leading end-to-end service delivery management of BFSI Systems such as Genisys configuration eBAO, TCS BaNCS.
❖ Improve delivery processes and methodologies and implement best practices for project management Manage budgets, resources, and expenses.
❖ Ensure projects are delivered within financial constraints.
❖ Strong problem solving & technical skills coupled with decision making for enabling effective solutions leading to high customer satisfaction & low operational costs
Overview
25
25
years of professional experience
Work History
Lead - Application Delivery
SBI General Insurance Company
11.2022 - Current
- Align IT project initiatives with business objectives and organizational strategy
- Define project roadmaps, priorities, and investment plans
- Evaluate and recommend adoption of new technologies
- Manage stakeholder relationships and communication
- Ensure expectation management and alignment across stakeholders
- Lead and mentor Project Managers, Delivery Leads, and technical teams
- Identify and mitigate risks, dependencies, and bottlenecks
- Establish risk management frameworks and escalation mechanisms
- Ensure compliance with regulatory, security, and audit standards
- Manage vendors and strategic partners effectively
- Drive process improvement and delivery excellence
- Ensure alignment with enterprise architecture and IT standards
- Review solution designs and technical feasibility
- Prepare and present executive dashboards and reports
Assistant Vice President
HDFC ERGO General Insurance Company
06.2014 - 11.2022
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
- Increased efficiency by streamlining processes and implementing new software tools for the team.
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings.
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry.
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
Project Leader
TK Interactive Pvt. Ltd
04.2009 - 06.2014
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
- Managed team meetings and discussed project's goals and objectives.
- Successfully led multiple projects simultaneously while maintaining a focus on priorities, resource allocation, and overall strategic objectives.
- Coordinated vendor selection processes to secure high-quality products/services at competitive prices without compromising on deadlines.
- Managed scope changes effectively, minimizing potential disruptions to timelines or budgets while still meeting client expectations.
- Defined responsibilities, duties and roles of each team member.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
Senior Software Engineer
AurionPro Solutions
08.2008 - 03.2009
- Delivery Management Plan, track, and ensure timely delivery of applications/projects
Manage scope, timelines, and budgets
- Stakeholder Management Coordinate with business stakeholders, vendors, and internal teams
Communicate progress, risks, and outcomes
- Team Leadership Lead development, QA, DevOps, and support teams
Ensure collaboration across cross-functional teams
- Release & Deployment Oversight Manage release cycles, environments, and production deployments
Ensure minimal disruption and high availability
- Quality & Governance Implement delivery standards, best practices, and governance models
Ensure compliance with security, regulatory, and organizational standards
- Risk & Issue Management Identify risks early and drive mitigation plans
Handle escalations and production issues
Software Engineer
Fairdeal Software Pvt.Ltd
04.2007 - 07.2008
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Analyzed proposed technical solutions based on customer requirements.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
Software Engineer
Onward EServices Ltd.
03.2003 - 03.2007
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
Instructor
NIIT Ltd
04.2001 - 12.2003
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
Education
Master of Science - Computer And Information Sciences
Network University Of Multi Global Exchange
04.2001 -
Advance Diploma - Computer And Information Sciences
NIIT
Bhubaneswar 04.2001 -
Skills
Strong understanding of SDLC (Agile/Waterfall)
Project & Program Management , IT Delivery Management
Knowledge of application architecture & integration
Vendor & Stakeholder Mgmt
Agile, Scrum & Waterfall Methodologies
Team management and Risk Mitigation & Analysis
Timeline
Lead - Application Delivery
SBI General Insurance Company
11.2022 - Current
Assistant Vice President
HDFC ERGO General Insurance Company
06.2014 - 11.2022
Project Leader
TK Interactive Pvt. Ltd
04.2009 - 06.2014
Senior Software Engineer
AurionPro Solutions
08.2008 - 03.2009
Software Engineer
Fairdeal Software Pvt.Ltd
04.2007 - 07.2008
Software Engineer
Onward EServices Ltd.
03.2003 - 03.2007
Master of Science - Computer And Information Sciences
Network University Of Multi Global Exchange
04.2001 -
Advance Diploma - Computer And Information Sciences
NIIT
04.2001 -
Instructor
NIIT Ltd
04.2001 - 12.2003