Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Languages
References
Timeline
Generic

Praveen Chandrashekaraiah

Bengaluru

Summary

Ambitious Technology Lead with 12 years successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Technology Lead

Accenture
10.2018 - Current
  • Working as a Technology Specialist for client to gather functional requirements and design technical feasible solutions, involved in quarterly planning and estimation
  • Working as a Project manager for a team of 8 members, low level design of requirements, involved in architectural analysis for new programs, design optimized solutions with focus on enhancing technical performance
  • Involved in Reporting analytics of live programs to help PO in deriving KPIs metrics
  • Worked as Scrum Master and handled sprint ceremonies, sprint reporting, team-work management efficiently.
  • Offered technical leadership to junior personnel and other team leaders, providing expertise on Salesforce marketing cloud
  • Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
  • Designed documentation protocols and standard operating practices to unify technology management efforts across company.

Campaign Manager - SFMC

Theorem India Pvt Ltd
09.2014 - 09.2018
  • Worked as campaign manager on Salesforce Marketing Cloud designing and setting up consumer engagement programs using Email Studio, Mobile Studio, Content Builder, Journeys, Automations, Data Management using Contact Builder and Reporting Analysis using Analytics Builder
  • Worked as Developer on SFMC for Digital Marketing Communications for Retail client setting up emails for real-time and batch send-out, through real-time API hits and batch Workflows for consumer life cycle and loyalty programs, usage of web apps
  • Post go-live monitoring and measurement of KPIs using reporting tool
  • Worked on POCs and technical solutions for enhancing existing and new setup
  • Had been conducting multiple knowledge transition sessions for folks joining our project to train them to make them production ready
  • Incident management, Mitigation plan, RCA Analysis
  • Coordinated with Program Manager to maintain awareness on campaigns
  • Managed all campaigns and ensured compliance to all deadlines
  • Performed troubleshoot on all campaigns on various platforms.

Web developer/Designer

Cityonnet
01.2013 - 09.2014
  • Designing and Development of websites
  • Promotional materials, collateral, and flyers
  • Creating daily e-mail designs
  • Responsive web design for websites
  • Study of Requirements, Preparation of Detailed design Analysis document
  • Testing and Implementation with DREAM, Dream mail
  • Involved in developing prototypes and was part of demonstration to clients
  • Creative Development for Newsletters.

Education

Master of Computer Application -

Sri Bhagawan Mahaveer Jain College of Engineering
Bangalore, Karnataka
01.2011

Bachelor of Computer Application - undefined

Vivekananda degree college
Bangalore, Karnataka
01.2008

Skills

  • Campaign Management
  • Interpersonal abilities
  • Technical leadership
  • Technology Governance
  • Process Automation
  • Technical consulting
  • Project Management
  • Project Planning
  • Client Relationship Building

Accomplishments

    Certainly! One of my key accomplishments was successfully leading a project that improved team efficiency by 30%. By implementing new workflows and fostering open communication, we were able to streamline processes and enhance collaboration. This not only met our deadlines more effectively but also boosted overall morale. The experience taught me valuable lessons about leadership and the importance of adaptability in achieving team goals.

Additional Information

SFMC- Email studio web studio, contact builder, analytics builder, Journey builder, automation studio
HTML,CSS
Amp script, SSJS
PSD-HTML conversion
SQL

Sales force Data Cloud

Certification

  • Salesforce certified marketing Cloud Email Specialist
  • Salesforce certified marketing Cloud consultant
  • Salesforce certified marketing Cloud Developer
  • Salesforce certified marketing Cloud Administrator
  • Salesforce certified marketing Cloud Account Engagement Specialist
  • Salesforce certified Data Cloud Consultant

Languages

English
Kannada
Hindi

References

Will be provided upon request

Timeline

Technology Lead

Accenture
10.2018 - Current

Campaign Manager - SFMC

Theorem India Pvt Ltd
09.2014 - 09.2018

Web developer/Designer

Cityonnet
01.2013 - 09.2014

Bachelor of Computer Application - undefined

Vivekananda degree college

Master of Computer Application -

Sri Bhagawan Mahaveer Jain College of Engineering

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Praveen Chandrashekaraiah