Praveen E S

Performance-driven Assistant Vice President with ~16 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

• ~04 Years - 2008 to 2012 - Royal Bank of Scotland
• ~12 Years - 2012 to Current - Barclays Shared Services
• Current Span - 40 FTEs (33 CHE & 7 PUN)

Transition – 6 Successful Transitions including 2 International migration and FCA Regulatory project




Lean – Identified opportunities for continuous improvement through Lean & Automation. Lean – (1) Challenged the current process of Annual Refresh for Corporate Clients where enhanced review was performed in spite of no change to the customer's existing profile. After considerable sampling of periodic cases across the last year, recommended simplified review with enhanced controls resulting in 2 FTE benefits (2) Doc Upload – Removal of non-value-added step-in document upload resulting in reduction of 1 day in E2E TAT.




Automation – (1) Leading the strategic solution on automation for International personal and Non-Personal customers. Led the Design Thinking exercise along with IBM - Scope of 13 FTE benefit identified overall & Reduction of E2E time by 60%




Efficiency – New quality model proposed. Identified potential internal QAs in the team. Also, implemented internal sampling model which resulted in providing confidence to stakeholder's there by leading to removal of the then existent Wipro QA team and bringing 3 FTE worth QA process to BX team




Change Management - Effectively managed the change in Business necessities by proposing alternate workflow which has in turn contributed to the close of project as per agreed timelines for the year even with 6 Open positions which were not backfilled.

Led PitchIn (2021 & 2022) and Lean across Wealth KYC Chennai teams by single handed creating and driving PitchIn framework and training 95% of the headcount in Lean benefits which resulted in c150 ideas being generated from the team overall.




Led the Risk pillar (2020 & 2021) for wealth KYC by working closely with senior management on W&I controls applicability • Leading Record Management for wealth Operations to ensure Data Readiness within the teams and to avoid Data breaches. • Leading Recognition for Wealth KYC, driving the “Recognition Week “in the unit due to which 250+ Thank you' s was communicated in 1 week from entire Wealth KYC.




Effectively lead the Colleague Engagement (2016 to 2019 & 2024) for Wealth Operations activities such as fund raising event “Bone Density Check-up” which has collected 0.25 million (INR), yearly blood donation camps across BGSC Chennai, world cup/ common wealth activities effectively between other wealth Centre's like Glasgow, Monaco, Isle of Man, Jersey & Guernsey, and driving yearly festivities & connect sessions to engage the colleagues. Also Leading a Buddy Program for Colleague Development pillar across Wealth Operations where single handed prepared the Buddy Pack for Mentors (AVP's) to guide them on the content. Actively coordinating the progress between the mentors and buddy trainees to successfully completing the program




Diversity & Inclusion (2023) BU SPOC,have actively organized events for Women's, lead for Pinkathon participation across wealth KYC, leading Step Up program, a D&I initiative for the development of Diversity colleagues. Also, working close with D&I Head in organizing activities for the visibility of D&I networks.