Summary
Overview
Work History
Education
Skills
Timeline
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Praveen Halhalli

Technical Account Manager

Summary

Technical Account Manager with more than 10 years of hands-on experience in software development and web, mobile technologies to support enterprise accounts. Develop and promote value realization that translates into closed new business, renewal and upsell opportunities. Proven record of successfully proposing technical solutions by presenting concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources.


Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Technical Account Manager

Welkinsofttech
03.2017 - Current
  • Gathered valuable feedback from clients for continuous product development and enhancement efforts.
  • Led cross-functional teams to deliver customized solutions that exceeded client expectations.
  • Provided in-depth product training for customers, enhancing their understanding and usage of the technology.
  • Established trust with clients by consistently delivering on commitments and providing transparent communication.
  • Increased client satisfaction by promptly addressing technical issues and providing tailored solutions.
  • Organized product demonstrations and trial installations of equipment to promote products
  • Served as a liaison between clients and internal teams to ensure smooth project execution and delivery
  • Expanded existing client base through strategic upselling tactics and creating new business opportunities

Senior QA Engineer

VersatileTech Pvt Ltd
10.2013 - 02.2017
  • Evaluated new tools and technologies to enhance overall QA effectiveness and accuracy.
  • Enhanced team efficiency by implementing agile methodologies and streamlining QA processes.
  • Collaborated closely with developers to identify, reproduce, and resolve software bugs.
  • Improved product quality by meticulously designing and executing test plans for software applications.
  • Strengthened collaboration between QA, development, and product management teams through effective communication strategies

Education

Bachelor of Engineering - Electrical, Electronics Engineering Technologies

RNS Institute of Technology
Bengaluru, India
09.2008 - 09.2012

Skills

In depth knowledge on Java, JavaScript

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Timeline

Technical Account Manager

Welkinsofttech
03.2017 - Current

Senior QA Engineer

VersatileTech Pvt Ltd
10.2013 - 02.2017

Bachelor of Engineering - Electrical, Electronics Engineering Technologies

RNS Institute of Technology
09.2008 - 09.2012

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Praveen HalhalliTechnical Account Manager