I am very much into sports and fitness
Praveen Kumar
Travel Consultant
Jaipur
Summary
Dynamic Travel Consultant and Business Development Manager with expertise in travel arrangements and strong communication skills. At Dreamport Technology, I exceeded customer satisfaction standards and organized seamless group tours. Proven ability to cultivate relationships and generate new business opportunities, leveraging marketing strategies to enhance client engagement.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Travel Consultant and Sales
Dreamport Technology Private Limited
08.2023 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Stayed up-to-date on current trends, destinations, and supplier offerings to provide the most relevant advice to clients.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Business Development Manager
BYJU's - The Learning APP
03.2017 - 09.2019
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Education
B.tech in M.E - Mechanical Engineering
Lovely Professional University
Jalandhar, India 05.2001 -
Skills
Travel arrangements
Travel research
Documentation preparation
Administrative tasks
Travel industry expertise
Strong communication skills
Marketing
Mentoring and training
Decision-making
Problem-solving
Active listening
GDS expertise
Certification
MS EXCEL
Interests
Timeline
Travel Consultant and Sales
Dreamport Technology Private Limited
08.2023 - Current
MS EXCEL
05-2020
Business Development Manager
BYJU's - The Learning APP
03.2017 - 09.2019
B.tech in M.E - Mechanical Engineering
Lovely Professional University
05.2001 -