PRAVEEN KUMAR G M
Trivandrum
Summary
Experienced State Head with a proven ability in strategic planning, team leadership, and regional operations management. Strong background in fostering business growth through effective sales strategies and performance improvements. Demonstrated skills in staff training, policy development, and financial oversight to drive operational efficiency. Successfully implemented initiatives resulting in increased profitability and improved team performance in previous roles.
Overview
8
8
years of professional experience
Work History
STATE HEAD
MC METRO FOUNDATION
TRIVANDRUM
09.2023 - 08.2025
- Managed statewide program operations to enhance community engagement and outreach.
- Managed collections team to ensure timely follow-up on outstanding accounts.
- Developed strategies to improve collection processes and enhance efficiency.
- Created reports to track collection metrics and team performance.
- Communicated directly with customers to resolve payment disputes effectively.
- Trained new staff members on proper collection techniques, policies, and procedures.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed daily operations to ensure efficient workflow across multiple departments.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Senior Area Sales Manager
THE CENTRAL FINANCIAL CREDIT AND INVESTMENT CO-OPERATIVE (INDIA) LTD
TRIVANDRUM
10.2021 - 07.2023
- Led regional sales team in strategic planning and execution of sales initiatives.
- Conducted market analysis to identify new opportunities and inform sales strategies.
- Facilitated regular meetings to communicate updates, challenges, and best practices within the team.
- Managed collections team to ensure timely follow-up on outstanding accounts.
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Managed a team of sales representatives to ensure high performance and motivation.
- Conducted training sessions to improve product knowledge among sales staff.
Area Credit Manager
MAXVALUE CREDITS AND INVESTMENTS LTD
TRIVANDRUM
11.2018 - 10.2021
- Managed credit approval processes for diverse clientele across multiple regions.
- Developed and implemented effective credit policies to minimize risk exposure.
- Provided training and support to junior staff on credit assessment procedures.
- Conducted regular reviews of credit files to ensure compliance with regulations.
- Conducted training sessions for staff members on proper credit management processes and procedures.
- Generated monthly reports on the performance of credit activities in assigned area.
Customer Relationship Officer
SAMASTA MICROFINANCE
PALAKKAD
11.2017 - 11.2018
- Educated clients on loan products, terms, and conditions during consultations.
- Maintained accurate records of client interactions and loan status updates.
- Managed customer accounts and resolved payment disputes effectively.
- Educated customers on credit policies and potential consequences of non-payment.
- Adhered to company policies and applicable laws while collecting debts from customers.
Education
VHSE - OFFICE SECRETARYSHIP
BNV VSHSS THIRUVALLAM
TRIVANDRUM01-2009
S.M.V GOVT SCHOOL TRIVANDRUM
TRIVANDRAM01-2007
B.COM -
MG COLLEGE TRIVANDRUM
TRIVANDRUMSkills
- Collection management
- Risk assessment
- Data analysis
- Strategic planning
- Credit policy development
- Sales strategy development
- Team leadership
- Communication skills
- Problem solving
- Sales leadership
- Relationship management
- Performance evaluations
- Decision-making
- Team collaboration
Timeline
STATE HEAD
MC METRO FOUNDATION
09.2023 - 08.2025
Senior Area Sales Manager
THE CENTRAL FINANCIAL CREDIT AND INVESTMENT CO-OPERATIVE (INDIA) LTD
10.2021 - 07.2023
Area Credit Manager
MAXVALUE CREDITS AND INVESTMENTS LTD
11.2018 - 10.2021
Customer Relationship Officer
SAMASTA MICROFINANCE
11.2017 - 11.2018
VHSE - OFFICE SECRETARYSHIP
BNV VSHSS THIRUVALLAM
S.M.V GOVT SCHOOL TRIVANDRUM
B.COM -
MG COLLEGE TRIVANDRUM
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