Praveen Kumar Gupta

Leading Salesforce solution architecture and offshore delivery for global clients in manufacturing and industrial domains.

Key Projects:
1. PAMA Project – Quotation Lifecycle Automation
Designed and implemented the full quotation lifecycle using Sales Cloud and Conga CPQ.
Architected scalable CPQ processes for pricing, quote generation, approvals, and integration with downstream systems.
Led a 5-member team; ensured alignment with Salesforce best practices and data models.
Guided technical implementation using Apex, LWC, and Conga configuration.
Conducted stakeholder workshops for requirement finalization and solution walkthroughs.

2. RS Migration – Org Consolidation Post-Acquisition
Led technical migration of users and business processes into a global Salesforce org after a strategic acquisition.
Managed data mapping, security design, user profile rationalization, and legacy decommissioning.
Ensured minimal business disruption and compliance with enterprise governance during the cutover.
Directed a 5-member team and coordinated across IT and business stakeholders.

3. RFPs and Solution Assessments
Served as Lightning SME and Solution Architect for multiple RFPs across domains.
Delivered impact analysis, estimations, and solution designs for:
Work to Flow migration
API version upgrades
Conga CLM & CPQ upgrades

Presented technical proposals to internal leaders and client architecture boards.

• Company Overview: A client in technology and media space domain using salesforce Sales Cloud for lead, Account, Contact Management.
• Serve as an offshore Technical Lead/Architect responsible for implementation of Salesforce CRM as part of client's transformation initiative.
• Maintain and manage all offshore deliverables like Design, Build and Deploy of the complete solution.
• Follow Agile methodology which involves Sprint planning, Estimation of User stories, Build, Deploy, Test, Client Demo and Retrospection.
• A client in technology and media space domain using salesforce Sales Cloud for lead, Account, Contact Management.

• Company Overview: A client in leasing domain using salesforce Sales & Service Cloud for lead, Account, Contact Management.
• Serve as an offshore Technical Lead/Architect responsible for implementation of Salesforce CRM as part of client's transformation initiative.
• Maintain and manage all offshore deliverables like Design, Build and Deploy of the complete solution.
• Follow Agile methodology which involves Sprint planning, Estimation of User stories, Build, Deploy, Test, Client Demo and Retrospection.
• A client in leasing domain using salesforce Sales & Service Cloud for lead, Account, Contact Management.

• Company Overview: A university using Salesforce for automating universities process.
• Serve as an offshore Technical Lead/Architect responsible for implementation of Salesforce CRM as part of client's transformation initiative.
• Maintain and manage all offshore deliverables like Design, Build and Deploy of the complete solution.
• Follow Agile methodology which involves Sprint planning, Estimation of User stories, Build, Deploy, Test, Client Demo and Retrospection.
• Manage design review sessions with client stakeholders.
• Manage the development of Proof of concepts and review with client teams.
• Lead developer for all out of box and custom implementations (Aura/ LWC).
• A university using Salesforce for automating universities process.

• Company Overview: A wealth management advisor company using Sales & Service Cloud for Counselling and Investment management.
• Serve as an offshore Technical Lead/Architect responsible for implementation of Salesforce CRM as part of client's transformation initiative.
• Maintain and manage all offshore deliverables like Design, Build and Deploy of the complete solution.
• Follow Agile methodology which involves Sprint planning, Estimation of User stories, Build, Deploy, Test, Client Demo and Retrospection.
• Transition from Classic to Lightning.
• Manage design review sessions with client stakeholders.
• Manage the development of Proof of concepts and review with client teams.
• Lead developer for all out of box and custom implementations (Aura/ LWC).
• CTI implementation with Gryphon.
• Introduction of FSC implementation.
• A wealth management advisor company using Sales & Service Cloud for Counselling and Investment management.

• Company Overview: A pharma company dealing with renal care products. They are using Sales & Service Cloud for Order Management and Case Management.
• Served as an offshore development lead.
• Migration from Seibel to Salesforce.
• Coordination between Product Owners, Business Analysts and Developers from requirement gathering till the project completion.
• Sprint Planning, User Story estimations, Build, Test, Deploy, Demo and Retrospection.
• Order Management Implementation.
• Integrations with other client's legacy systems.
• Drawloop for Document generation.
• Salesforce.com setup & configurations, Data migration from different CRM systems to Salesforce.
• Developing Aura/ Apex Triggers/Classes, Visualforce Pages.
• Code review.
• A pharma company dealing with renal care products. They are using Sales & Service Cloud for Order Management and Case Management.

• Company Overview: A leading telecom company dealing with B2B telecom products. They are using Sales Cloud along with Cloud Sense CPQ.
• Developing Apex Triggers/Classes, Visualforce Pages.
• Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes.
• A leading telecom company dealing with B2B telecom products. They are using Sales Cloud along with Cloud Sense CPQ.

• Company Overview: A leading company in Cruise industries operating ships in US region. They are using Service Cloud for guest management system.
• Developing Apex Triggers/Classes, Visualforce Pages.
• Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes.
• A leading company in Cruise industries operating ships in US region. They are using Service Cloud for guest management system.

• Company Overview: A leading company in Cruise industries operating ships in US region. They are using mainframe for Payment Processing system.
• Developed payment related backend application on mainframe using COBOL, DPS.
• A leading company in Cruise industries operating ships in US region. They are using mainframe for Payment Processing system.

• Delivering lectures.
• Supervising Students.
• Conducting Seminars.