Matada Beedi, Uganiya village palya post Kollegal,KA
Summary
To build a career with leading company having hi-tech environment with committed & dedicated people & also contributing to development of country, which will help me to explore myself fully & realize my potential and willing to work as a key person in a challenging environment.
Overview
9
9
years of professional experience
Work History
Area Credit Manager
Muthoot Microfin
06.2024 - Current
Provided exceptional customer service while resolving disputes or addressing inquiries related to billing issues, payment terms, or other financial concerns.
Contributed to company growth by developing innovative strategies for attracting new clients within target industries.
Streamlined the application review process, resulting in faster credit decisions for clients.
Maintained up-to-date knowledge of industry trends and regulatory changes, ensuring compliance with all applicable laws and regulations.
Reduced delinquency rates with consistent monitoring and timely follow-ups on overdue accounts.
Managed a diverse portfolio of clients, maintaining low delinquency rates through proactive account management.
Monitored and adjusted credit limits as needed to manage risk exposure effectively.
Division Manager
Roots Reforms initiative pvt ltd
09.2022 - 04.2024
Identified areas of improvement in operational workflows to better align resources with organizational goals.
Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
Spearheaded change management initiatives to ensure successful implementation of new systems or processes within the division.
Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
Supervised daily planning, coordination and administration for division operations.
Analyzed market trends to inform product development and positioning strategies.
Branch Manager
South India Finvest Pvt
12.2021 - 08.2022
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Branch Manager
She Commerz Market Services Private Limited
12.2019 - 11.2021
Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Branch Manager
Belstar Microfinannce Limited
03.2019 - 12.2019
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Branch Manager
Fincare Small Finance Bank
01.2016 - 03.2019
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
BBA - B.COM
Indian Virtual University
Bengaluru, India
05.2013
High School Diploma -
Sri Mahadeshwara Independent PU College
Kollegal
06.2010
High School Diploma -
St. Francis Assisi High School
Kollegal
06.2007
Skills
Basic
MS Word
Excel
Tally ERP9
Cash Flow analysis
Portfolio Management
Fraud knowledge
Professionaldetails
Roots Reforms initiative pvt ltd (BC Partner of AVANTI financial pvt ltd), 2021, Overall retail and Rural Business as per current market requirements Offering Micro Small and Medium Enterprises Loans, Division Manager, Branch Visiting, Conducting Field visit Activities identifying the issues., Chamaraja nagara and Mandya, 09/01/22 to present