Financial Markets
Praveen K V S G
Functional Consultant
Ongole
Summary
Complex problem-solver with analytical and driven mindset. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Associate Consultant
NTT Data Business Solutions
Bangalore
06.2022 - Current
- End-to-End Sales Cloud Implementation and Support.
- Understood Business Processes and System configurations around those business processes for various clients.
- Gathered Client Requirements and convert them into functional specifications.
- Worked on client issues and provided effective and quick resolutions.
- liaised between various internal departments and client to resolve issues.
- Prepared & maintained various documentations related to FS, UT's, UAT's, End-User Manuals and Training Videos.
- Carried out timely delta uploads.
- Carried out End-User Training Sessions.
- Created custom reports and dashboards.
Management Trainee
NTT Data Business Solutions
Bangalore
09.2021 - 06.2022
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Shadowed for senior resources to understand functionalities, processes and system configurations.
Education
MBA - Marketing & Operations
Indus Business Academy
Bangalore 05.2019 - 04.2022
B.Tech. - Mechanical Engineering
Koneru Lakshmiah Educational Foundation
Vijayawada 04.2014 - 03.2018
Skills
Active Listening
Analytical and Critical Thinking
Excellent Communication
Decision-Making
MS Office
Training and Development
Flexible and Adaptable
Self-Motivated
Interests
Traveling
Volunteering
Timeline
Associate Consultant
NTT Data Business Solutions
06.2022 - Current
Management Trainee
NTT Data Business Solutions
09.2021 - 06.2022
MBA - Marketing & Operations
Indus Business Academy
05.2019 - 04.2022
B.Tech. - Mechanical Engineering
Koneru Lakshmiah Educational Foundation
04.2014 - 03.2018