Swapna Shree R
Bengaluru
Summary
Result-oriented professional with 8.5 years of experience. An ambitious individual with a proven track record in delivering service-level requirements and possessing excellent skills. Strong conceptual thinking skills and the acquisition of new concepts. Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude.
Overview
8
8
years of professional experience
Work History
Associate consultant
Northern Trust
Bengaluru
11.2022 - Current
- Elicited and translated business requirements into user stories/BRD/FRD/SRS.
- Understand the business requirements, user stories, and technical specifications to create detailed test plans.
- Documented the user stories with Acceptance Criteria, Prototypes, Business Value, and Precondition, and included any development or testing notes
- Perform testing to ensure new changes don’t negatively affect existing functionality
- Communicate with developers, business analysts, and product owners to clarify requirements and expectations.
- Communicating client's business requirements by constructing easy-to-understand data and process models.
- Performing quality assurance (functional testing ) and user acceptance testing facilitating on-time and acclaimed go-live of the application.
- Perform testing to ensure new changes don’t negatively affect existing functionality.
- Identify potential risks related to testing and functionality, proposing mitigation plans.
Senior Analyst
Northern Trust
Bengaluru
03.2020 - 10.2022
- Validate income position on various products, prepare claim letters and send it across to trade counterparts across globe in pursuant of dividend/coupon income
- Ensure team meets daily responsibility within confirmed service level agreements
- Responsible for training new hires, supervision, and support during their probationary period
- Played a key role in Migrating the Client Query and Reporting team APAC market related activities to Manila.
- Supervisory checks on the daily work done
- Documenting test results and timely escalation of exceptions identified
- To Liaise with the Processing team, IMLG, QA, if needed, in resolving the issues
- Monitoring the daily credits received and being vigilant on the SCs as per the CASS regulations and guidelines.
- Approvals, QC check on the reversal notification sent to the client.
- Sending Management reports by providing the brief picture of the reports for them to analyze and to take necessary course of action
- Sending Notification to the client regarding the reversal as per the market adjustment received from the agent.
Analyst
Northern Trust
Bengaluru
02.2017 - 02.2020
- Analysis and reconciliation of the dividend and making correction to the income to be re-posted to the client's account
- Responding to internal and external inquiries related to accounts
- Represented the team in global and local level audit related activities
- Helping and guiding peers in critical and complex reconciliations and income payments
- One point of contact for inward/outward income claims
- To validate the income postings, holdings of the clients & the procedure applied
- To have knowledge of various other Processing teams and their procedures involved in treating certain set of markets as it is the basis for successfully handling the queries
Education
Bachelors of Commerce - FINANCE, Commerce
NMKRV College For Women
BengaluruSkills
- Regression testing
- Problem solving
- Test planning
- Negative testing
- SQL
- Snowflake
- Performance testing
- User acceptance testing
- Task delegation
- Problem-solving abilities
- Meeting coordination
- Active listening
- Excellent communication
- Adaptability and flexibility
- Time management abilities
- Attention to detail
Timeline
Associate consultant
Northern Trust
11.2022 - Current
Senior Analyst
Northern Trust
03.2020 - 10.2022
Analyst
Northern Trust
02.2017 - 02.2020
Bachelors of Commerce - FINANCE, Commerce
NMKRV College For Women
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