17 Years of Retail Branch Bankingexperience with certification in CAIIB, JAIIB and AML & KYC held by IIBF (Indian Institute of Banking and Finance).
Overview
17
17
years of professional experience
Work History
Senior Manager & Branch Head |
HDFC Bank Ltd
Amritsar
01.2022 - Current
Ensuring the achievement of overall branch budgets,Income and profitability of the branch by generating business and cross sell through market scoping.
Increasing the overall branch productivity by implementing relevant training, budgeting effectively, eliminating inefficiencies, and capturing growth opportunities.
Responsible for creating a performance oriented environment leading to branch staff motivation and to increase their productivity.
Ensuring efficient daily operations of the branch, lending and customer service in accordance with the bank objective.
Daily and periodic review of reports to take proactive action to ensure audit and compliance with due processes and ethical business.
Responsible for managing the customer experiences,digital adoption ,ensuring high quality service and customer relationship management to generate sustained business.
Ensure that the branch premises are properly maintained and aligned to the Bank’s marketing guidelines.
Senior Manager & Branch Head I
Axis Bank Ltd
Danoda Khurd, Distt - Jind, Haryana
09.2018 - 01.2022
Ensuring the achievement of overall branch budgets
Increasing the overall branch productivity by implementing relevant training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.
Responsible for creating a performance oriented environment leading to branch staff motivation and to increase their productivity.
Ensuring efficient daily operations of the branch, lending and customer service in accordance with the bank objective.
Responsible for managing the branch profitability, ensuring high quality service and customer relationship management to generate sustained business.
Manager & BSM I
Axis Bank Ltd
Fatehabad
03.2014 - 09.2018
Manage the team of five sales resources.
Managed the overall CASA NTB ,Govt. and TASC's portfolio of the branch.
Responsible for incentive, productivity, and overall IPG & OCS business of the sales team month on month.
Deputy Manager & PB-Sales
HDFC Bank Ltd
Kapurthala
02.2011 - 03.2014
Managing HNI Customers under the Classic Portfolio program and attending the walk-in customers.
Ensure that individual customers are grouped and CTG & IPH Ratio is maintained on the portfolio.
Responsible for cross and group profitability to portfolio customers.
Deputy Manager I
Kotak Mahindra Bank
Jalandhar
05.2008 - 01.2011
Selling of CASA and third-party products.
Deepening existing CASA relationships and maintaining high customer service, retention, and satisfaction of the customers.
Got 3rd rank at Circle level in last FY and highest scorecard achiever at cluster level from last 2 year in HDFC Bank.
Qualified “2 domestic contests” held at Bangalore and Goa in HDFC Bank.
Qualified “2 International contests” held at Malaysia and Sri Lanka in Axis Bank.
Won “Certificate of Excellence” for High Value Current Accounts signed by President & Head-Business Banking and Head Business Account Group in Axis Bank Ltd.
Won “Hall of Fame” The Pride of the Zone by Zonal Head in Life Insurance in HDFC Bank.
Name mentioned in “Roll of Honor” for HI-FLIER status and awarded for “Certificate of Appreciation & Achievement” signed by Group Head in Kotak Mahindra Bank.
DECLARATION:
I hereby declare that the information quoted above is true to the best of my knowledge.