Senior Banking and Financial Crime professional with over 15 years of expertise in AML, Transaction Monitoring, and Regulatory Compliance. Demonstrated success in managing high-volume AML operations and leading diverse teams to achieve 100% SLA and quality standards. Experienced in stakeholder management and client governance, with a focus on driving process improvements. Open to leadership opportunities in AML, Financial Crime, and Compliance Operations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tata Consultancy Services
Chennai
01.2016 - Current
Lead AML Transaction Monitoring operations covering correspondent and non-correspondent banking, PEP alerts, and adverse media reviews
Review and investigate complex AML alerts by analyzing transaction patterns, trends, and anomalies
Ensure compliance with Group AML policies, regulatory guidelines, and risk frameworks
Manage daily operations including capacity planning, workload allocation, escalations, and quality reviews
Act as primary client contact, conducting governance calls, performance reviews, and stakeholder meetings
Prepare MIS, MBR decks, productivity and quality reports for clients and senior management
Support UAT testing and implementation of new AML processes and system enhancements
Lead onboarding, training, and mentoring of 20+ analysts, including interview support and client readiness
Drive process improvements to enhance efficiency, reduce errors, and improve turnaround time
Handled Dividend Payment Reconciliation activities, ensuring accurate reconciliation of dividend payouts, investigation and resolution of breaks, coordination with internal teams and stakeholders, and timely closure in line with SLA and control requirements
Achieved 100% quality and SLA adherence across multiple review cycles
Completed Six Sigma Green Belt project resulting in 1 FTE savings
Awarded Contextual Master, SPOT Award, and Star Performer
Recognized by clients for process improvements and risk mitigation
Successfully delivered Agile Story (Oct 2023)
Branch Operations Manager
Kotak Mahindra Bank Ltd
Chennai
05.2014 - 08.2015
Managed branch operations, compliance, and sales performance
Oversaw account opening and KYC adherence
Handled Trade Finance operations including import/export bill collections and remittances
Trained and supervised operations and sales teams to achieve branch targets
Manager
Axis Bank Ltd
Chennai
11.2006 - 05.2014
Managed branch operations, teller activities, and customer service
Ensured adherence to KYC, audit, and internal control guidelines
Handled cash operations, RTGS/NEFT, clearing, and reconciliations
Generated and monitored GL, exception, and high-value transaction reports
Supported vault management, cash balancing, and daily settlements
Identified cross-selling opportunities and strengthened customer relationships
Skills
Anti-money laundering and counter-terrorism financing
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