Praveen Kumar
Bengaluru
Summary
Hospitality professional with over 15 years of experience in luxury hotels and fine dining. Demonstrated success in enhancing guest satisfaction, driving record revenues, and leading high-performing teams. Aiming to utilize operational expertise and leadership skills in an assistant food & beverage manager role for immediate impact.
Overview
2014
2014
years of professional experience
Work History
Team Leader
Mövenpick Hotel & Spa
Bengaluru
01.2012 - 01.2014
- Supervised coffee shop operations.
- Awarded Employee of the Month (Oct 2013).
Partner
Hang On Restaurant
Bengaluru
01.2011 - 01.2012
- Co-founded and managed startup restaurant near Alliance University.
F&B Service Associate
The Chancery Pavilion
Bengaluru
01.2010 - 01.2011
- Delivered high-quality service in fine dining settings.
- Received appreciation letters from General Manager.
Restaurant Manager
Citrus, The Leela Palace
Bengaluru
- Achieved highest NPS scores and reduced detractors across outlets.
- Implemented guest-centric strategies that boosted footfall and delivered record revenues.
Assistant Restaurant Manager
The Leela Palace
Bengaluru
- Managed in-room dining with highest service standards.
- Increased restaurant sales, achieving all-time revenue records.
- Enhanced guest satisfaction through personalized engagement.
Food & Beverage Executive
The Leela Palace
Bengaluru
- Rotational exposure across coffee shop, banquets, and in-room dining.
- Supported operations with focus on efficiency and quality.
Trainee
The Muthoot Plaza (Sarovar Premiere)
Trivandrum
- Completed training across all four major hotel departments.
Education
3 Yrs. Diploma in Hotel Management & Catering Technology with applied nutrition
NSHM Knowledge Campus
Durgapur01-2010
Secondary & Senior Secondary
DAV CCL
Giridih01-2006
Skills
- Customer relationship management
- Team building
- Employee training
- Guest satisfaction
- Project management
- Service quality
- Operational efficiency
- Conflict resolution
- Strategic planning
- Financial forecasting
- Leadership proficiency
- Training and Development
- Employee performance reviews
- Operational planning
- Performance appraisals
- Sustainability initiatives
Accomplishments
- Employee of the Month, Mövenpick Hotel & Spa, 2013-10-01
- Appreciation Letters, The Chancery Pavilion
- Firefighting Training, The Leela Palace
- Train-the-Trainer Workshop, The Leela Palace
- Internal FSMS auditor, The Leela Palace
Languages
English
Hindi
Disclaimer
I hereby declare that the information provided is true to the best of my knowledge.
Location
Bengaluru, Karnataka, India
Timeline
Team Leader
Mövenpick Hotel & Spa
01.2012 - 01.2014
Partner
Hang On Restaurant
01.2011 - 01.2012
F&B Service Associate
The Chancery Pavilion
01.2010 - 01.2011
Restaurant Manager
Citrus, The Leela Palace
Assistant Restaurant Manager
The Leela Palace
Food & Beverage Executive
The Leela Palace
Trainee
The Muthoot Plaza (Sarovar Premiere)
3 Yrs. Diploma in Hotel Management & Catering Technology with applied nutrition
NSHM Knowledge Campus
Secondary & Senior Secondary
DAV CCL