Praveen Kumar CB

Client: Royal Bank of Canada (RBC)

• Managed processes such as Payment & Trade, Telegraphic Transfers, MFRP TLM & Non-TLM, and E-sods.
• Prepared reconciliations and daily/monthly/quarterly reports.
• Led issue investigations across departments and coordinated solutions.
• Delivered training for new joiners and supported team development.
• Regularly updated SOPs in response to client requirements.
• Built and maintained internal and external client relationships.
• Implemented process improvements reducing manual effort while maintaining 100% quality.

Client: Royal Bank of Canada (RBC)

• Reconciled daily transactions for bank and suspense GLs.
• Handled month-end enclosures, reporting, and ledger updates.
• Acted as SME for reconciliation and second-day balancing processes.
• Conducted QC checks, created productivity reports, and ensured data accuracy.
• Posted journal entries and handled client-related financial transactions.
• Participated in weekly/bi-weekly client calls to support updates and process improvements.