Praveen Kumar Kotagiri
Senior Agile Product Owner US Healthcare/ISB
Hyderabad
Summary
Certified Agile Senior Product Owner with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of Healthcare Technology products. Ready to offer 12 years of experience and take on a dynamic new position.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
10
10
Certifications
Work History
Senior Product Owner
Optum Global Solutions
Hyderabad
06.2022 - Current
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Collaborated with development team on the Requirements and Product services.
- Allocated and approved team resource usage.
- Working with the Provider platform of Optum payer applications.
- Managed implementation and release of new features by outlining plans and specifications.
- Identified challenges and changes in project scope and modified job schedule accordingly.
- Suggested enhancements to product design that would improve user experience.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Conducted detailed API testing using Postman, verifying system integrity and data flow between frontend and backend systems.
- Facilitated seamless integration efforts through diligent API testing and validation processes.
- Managed API integrations with third-party services, enabling seamless data exchange between systems.
- Collaborated closely with front-end developers to ensure seamless user experience through efficient API integrations across all platforms.
- Ensured seamless communication between software applications through thorough API testing and debugging.
- Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
Senior Consultant/Agile Product Owner
Thryve Digital Health
Hyderabad
07.2021 - 04.2022
- Owned and prioritized product backlog.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Interacted with internal stakeholders as voice of customer.
- Broke project into epics and implementable user stories.
- Liaised with product team and development team to help break down requirements.
- Attended Agile ceremonies, demos and production proving activities.
- Collaborated with development team on services and tasks.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Allocated and approved team resource usage.
- Closely collaborated with project members to identify and quickly address problems.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Gathered and disseminated project materials at key points to stakeholders.
- Working for HighMark Health Utilization Management Payer applications.
Senior System Engineer
Infinite Computer Solutions
Bangalore
01.2021 - 07.2021
- Understanding the Customer requirements in identifying risks and gaps
- Performed root cause analysis to provide resolutions for production issues.
- Working on the Provider and Payer side applications as a Product Owner.Cerner Provider applications such as RadNet,Scheduling,Powerchart,Power Orders.
- Revenue cycle applications such as Cerner Revenue cycle.exe,Meditech BAR Applications and 3M HIS,HDM Applications.
- Active Experience on Revenue cycle management in Payer and Provider side such as Creating Health Plans, Rules Engines,Charge Posting,Payment posting, Billing and Accounts receivables and Denial Management, Accounts Reconciliation, Journal entries,Claim issues, Batch postings,Working on Rejection batches,Working on Claim and EDI forms,Contract and Collection agencies and Enrollment and Eligibility management.
- Identified and resolved payment issues between patients and providers.
- Analyzes billing and accounts receivable reports. Identifies trends, categories of aged receivables and provides feedback to stakeholders to improve results.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement
- Preparation of Project Scope, Product Backlog,Sprint Backlog,Backlog Grooming and Prioritization work to ensure releases meet Business values
- Defining Business Requirements, Functional and Non-functional Requirements, User Acceptance Testing(UAT) and Functional Test Cases as per the Business Value
- Conducting Sprint ceremonies such as Sprint Planning, Stand-up calls, Sprint Reviews
- Working on Cerner and Meditech Clinical and Financial application in Incident Management and Service Requests.
Cerner EMR /Clinical Application Analyst
Anthelio
Hyderabad
12.2018 - 02.2020
- Certified Cerner EMR,EHR Consultant/ Business Analyst in Ambulatory EHR Applications such as RadNet,Power Orders,Scheduling,PowerChart and PowerChart Maternity,Feta Link,Dynamic Documentation,Power Insight Explorer Applications.
- Senior Application Analyst for Allscripts,McKesson EMR Applications Impeccable knowledge on US Healthcare Provider and Payer side,Ability to perform System Builds,Configurations and Testing in Cerner,Allscripts(McKesson) EMR products.
- Work closely with end-users and/or various teams on Demonstration,End user Training,troubleshoot and resolve issues with various Cerner applications and any interfaced systems.
- Collaborate with the Product team and Vendor in User and Business Requirements,UAT's by using Agile and Scrum Methodologies.
- Coordination with the Cross Functional teams due with the Product aspect and participating in Change Management.
- Perform Problem Management Activities Root Cause Analysis(RCA) of Incidents and Requests.Regular Application Validations and Testing of Cerner,McKesson EMR Applications.
- Works and Collaboration with Project and Quality team on Process Improvement and Documentation.
- Active History in the Several Implementations,Go-Alive,Transition and Up-gradation activities, Mentoring th team.
- Coordinating with the End User team and Product Vendor on the Product enhancements and Configurations and releasing software packages,Data Migration.End User Training and Trouble shooting the Applications.
- Managed a team of 4 members,Several appreciation recommendations by Client and Top Management for top performer position.
- Initiated a new Service support plan and improved the KPI,SWAT Analysis,Incident Management and Request Management.
Business System Analyst
NTT DATA Global Technology Services Private Limited
Bangalore
06.2015 - 12.2018
- Requirement Analysis and Elicitation,Preparing Functional requirements for Cerner,Meditech Applications.
- Build,Testing and Validation of the Cerner RadNet,Power Chart,Power Orders, PowerChart Maternity,FetaLink,FetaLink+,MPages,Nutritional Dashboard,Scheduling,Dynamic Documentation and Clinical Reporting Applications.
- Coordination with the Cross Functional teams due with the Product aspect and participating in Change Management.
- Work closely with end-users to troubleshoot and resolve issues with various Cerner,Meditech applications and interfaced systems.
- Coordination with Development team to assess issues, Testing and Validation of Cerner Millennium Applications.Training the End users on the applications.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Hospital Administrator(Non IT)
Himagiri Hospitals
10.2014 - 06.2015
- Coordination with Front line In-charges and department staff on specific unit issues.
- Implemented new Operational procedures and increased the In-Patient occupancy more than 60% by improving work flows.
- New operational procedures for Out-Patient services,collaborating with medical staff.
- Coordination with all compliance teams and legal entities.
- Significant growth in the Hospital Operations by 10% in the 2015 quarter.
- Improved Patient and Customer satisfaction by improving the quality measures.
Male Staff Nurse
Global Hospitals
02.2012 - 07.2012
Male Staff Nurse
Tirumala Hospitals
07.2011 - 02.2012
Shift Incharge-CT ICU
Prime Hospitals
Hyderabad
02.2010 - 05.2011
Education
Masters Degree - Hospital Management
Apollo Institute Of Hospital Administration-70%
Hyderabad 07.2012 - 06.2014
Bachelor of Science - Nursing
Dr.NTR University Of Health Sciences-70%
Hyderabad 07.2005 - 11.2009
Skills
Product Management
Certification
Cerner Millennium Fundamentals
Timeline
Senior Product Owner
Optum Global Solutions
06.2022 - Current
SAFe Agile 5 PO/PM
03-2022
HL7&FHIR Essentials Course
08-2021
Senior Consultant/Agile Product Owner
Thryve Digital Health
07.2021 - 04.2022
Senior System Engineer
Infinite Computer Solutions
01.2021 - 07.2021
Cerner Power Orders
02-2020
Cerner Power Insight Explorer
01-2020
Cerner Dynamic Documentation
12-2019
Cerner Event Set Hierarchy
12-2019
Cerner RadNet
07-2019
Cerner Millennium Fundamentals
04-2019
Cerner EMR /Clinical Application Analyst
Anthelio
12.2018 - 02.2020
Business System Analyst
NTT DATA Global Technology Services Private Limited
06.2015 - 12.2018
Hospital Administrator(Non IT)
Himagiri Hospitals
10.2014 - 06.2015
Masters Degree - Hospital Management
Apollo Institute Of Hospital Administration-70%
07.2012 - 06.2014
Male Staff Nurse
Global Hospitals
02.2012 - 07.2012
BLS-Basic Life Support Instrucor
08-2011
ALSC-Advanced Life Support Certificate
08-2011
Male Staff Nurse
Tirumala Hospitals
07.2011 - 02.2012
Shift Incharge-CT ICU
Prime Hospitals
02.2010 - 05.2011
Bachelor of Science - Nursing
Dr.NTR University Of Health Sciences-70%
07.2005 - 11.2009
Similar Profiles
Judy Grace BucklandJudy Grace Buckland
Assistant Manager Apprentice at Optum Global SolutionsAssistant Manager Apprentice at Optum Global Solutions
Robertson CastanoRobertson Castano
Associate Business Analyst at Optum Global Solutions (Philippines) Inc.Associate Business Analyst at Optum Global Solutions (Philippines) Inc.
Sudha JhaSudha Jha
Assistant Manager of Operations at Optum Global SolutionsAssistant Manager of Operations at Optum Global Solutions