Praveen Kumar
Facility Executive Tech & Customer Relations
Bengaluru,India
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated peers with 7 years of experience in Customer Relationship positions and exceptional customer service and projected management skills. Delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Facility Executive Tech
Genius consultancy service connects Pvt Ltd (Bangalore)
Bengaluru, India
11.2022 - Current
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Served as point of contact for internal and external customers seeking support and information.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Assisted with meetings and conference room reservations.
Facility Executive Tech
24x7 Facility services connect Pvt Ltd. (Bangalore)
Bengaluru, India
04.2021 - 11.2022
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Collaborated with other departments to foster efficient use of facility space and resources.
- Provided support and services related to mail and deliveries.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Developed and oversaw budgets for facilities and worked within cost restraints.
Team Leader – Technical
DTSS India PVT Ltd. (Bangalore) thru JLL at Manyata Tech Park.
Bengaluru, India
09.2020 - 03.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
MST- Multi-skilled Technician
GSH Facilities India Pvt Ltd (Bangalore) thru JLL at Manyata Tech Park
Bengaluru, India
03.2018 - 09.2020
- Completed job reports and logs immediately following service calls.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Managed maintenance activities, supervised staff and inspected equipment.
Assistant Engineer
Schneider Electricals India Pvt Ltd. (Chennai)
Bengaluru
05.2017 - 02.2018
- Determined budget, manpower, schedule and material needed to successfully execute projects.
- Adhered to timelines to meet quality assurance targets.
- Assisted in development, design and execution of projects.
- Provided technical assistance to staff when needed.
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Conducted root-cause analysis of component failure.
Education
Electrical &Electronic Engineering
06.2013 - 04.2017
Bachelor of Arts - Diploma in EEE (DEEE) - Electrical &Electronic
06.2015 - 04.2017
High School Diploma -
03.2013 - 04.2014
Skills
Alarm systems
Plumbing
Breakroom equipment
Relocations
Cubicle configurations
Utilities
Repairs and maintenance
Landscape maintenance
Janitorial
Vending machines
Organization and Time Management
Timeline
Facility Executive Tech - Genius consultancy service connects Pvt Ltd (Bangalore)
11.2022 - Current
Facility Executive Tech - 24x7 Facility services connect Pvt Ltd. (Bangalore)
04.2021 - 11.2022
Team Leader – Technical - DTSS India PVT Ltd. (Bangalore) thru JLL at Manyata Tech Park.
09.2020 - 03.2021
MST- Multi-skilled Technician - GSH Facilities India Pvt Ltd (Bangalore) thru JLL at Manyata Tech Park
03.2018 - 09.2020
Assistant Engineer - Schneider Electricals India Pvt Ltd. (Chennai)
05.2017 - 02.2018
GRPC Veppur - Bachelor of Arts, Diploma in EEE (DEEE) - Electrical &Electronic
06.2015 - 04.2017
Hindu Higher Secondary School - , Electrical &Electronic Engineering
06.2013 - 04.2017
10th Grade - High School Diploma,
03.2013 - 04.2014