Praveen Kumar Saravanavelu
Cloud Network Operations Engineer
Summary
Cloud professional with strong expertise in managing cloud infrastructure and deploying scalable solutions. Skilled in cloud platforms, automation tools, and security protocols. Known for effective collaboration, adaptability to shifting requirements, and driving impactful results. Consistently ensures reliable and efficient cloud operations for optimal performance.
Overview
7
7
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Cloud NOC Engineer
MyRepublic Broadband Pte Ltd
03.2022 - Current
- Managed Tier 2 ticket escalations by troubleshooting IP-based services, and ensuring compliance with Service Level Agreements (SLA).
- Provisioned and assured enterprise services, including command-line configuration, and fault resolution.
- Monitored network performance, resolved outages, and conducted packet-level troubleshooting, utilizing Wireshark.
- Collaborated with carriers, vendors, and Network-to-Network Interface (NNI) partners to address escalations, and ensure reliable service delivery.
- Supported Mobile Virtual Network Operator (MVNO) operations and maintained comprehensive process documentation, including updates to the Knowledge Base.
- Demonstrated proficiency with Cisco switches and access points, Cisco Meraki MX routers, Edge Router/Ubiquiti, Fortinet, and Zyxel firewalls.
- Ensured consistent achievement of Key Performance Indicators (KPIs) and provided high-quality technical support.
- Maintained network reliability through proactive monitoring, risk management, and issue resolution.
- Developed documentation on best practices that facilitated knowledge transfer among team members.
- Collaborated with cross-functional teams to design and implement scalable and robust cloud architectures.
- Integrated monitoring tools for real-time visibility into system performance, enabling rapid response to potential issues.
- Used metrics to monitor application and infrastructure performance.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Oversaw network performance, making changes to boost overall efficiency and power.
Junior Network Administrator
Top Parking Pte Ltd
11.2018 - 02.2022
- Assisted senior network administrators in troubleshooting network issues and maintaining network infrastructure to ensure reliable connectivity and performance.
- Acquired experience in configuring and managing network hardware, such as routers and switches, under supervision, contributing to enhanced network security and efficiency.
- Monitored network performance using tools such as Wireshark, aiding in the prompt identification and resolution of outages.
- Collaborated with team members to support network operations and uphold performance standards.
- Participated in setting up and configuring VLANs to optimize network segmentation and traffic management.
- Conducted basic network audits and assisted in identifying potential vulnerabilities, contributing to the establishment of secure network access configurations.
Education
Bachelors - Electronics and Communication Engineering
P.S.N.A Engineering College, Anna University
Skills
- AWS Cloud Fundamentals
- Hybrid cloud environments
- Cloud infrastructure management
- Cloud application migration
- Amazon RDS management
- Implementation of AWS security protocols
- AWS cost management
- Experience with AWS IAM configurations
- Proficient in elastic load balancing
- Skilled in navigating AWS Management Console
Certification
AWS Solutions Architect (2025)
Certifications
- AWS Certified Solutions Architect
- Cloud Computing Professional Certification
- CCNA
- Zyxel Certified Foundation of Networking
Timeline
Cloud NOC Engineer
MyRepublic Broadband Pte Ltd
03.2022 - Current
Junior Network Administrator
Top Parking Pte Ltd
11.2018 - 02.2022
Bachelors - Electronics and Communication Engineering
P.S.N.A Engineering College, Anna University
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