Pravin Kumar Jain
Raipur
Summary
A result-oriented professional with more than 15 Years of experience in Marketing & Sales. A proactive leader and planner with expertise in market plan execution, competitor. An Out-of-the-Box Thinker with a proven track record of increasing revenues, establishing networks, streamlining workflow, and creating a teamwork environment to enhance productivity innovatively for reputed business houses. A skilled communicator with excellent relationship management & interpersonal skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Manager
Stanley Life Styles
Raipur
01.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Senior Relationship Associate
CITIBANK
Dubai
12.2023 - 11.2024
- Finding potential customer, look out for many banking facilities like bank opening and credit cards loan requirement.
- Assisted bank manager with day-to-day transaction existing and prospective client.
- Advising customer on loans and credit cards with new clients to increase satisfaction and loyalty.
- Talking ownership of client service request and enquiries.
- Primary responsibility is to get customers for the bank and explore new business opportunities.
- Maintain knowledge on all bank products and services and assist to resolve customer queries competencies, Product and process knowledge.
- Key responsibility for creating new client relationships
Business Development Officer
First Abu Dhabi Bank
Dubai
04.2022 - 05.2023
- FAB Officer – BDU Acquisition Signing on new clients and helping them through the on boarding process.
- Managing client bank accounts, including opening and closing accounts, and overseeing transactions.
- Processing deposits, payments, and withdrawals.
- Authorizing and evaluating overdrafts and loans handling other transactions, such as writing cashier checks or money orders, when necessary.
- Recommending and explaining banking services and products to clients based on their needs.
- Presenting and cross-selling banking services and products to existing and prospective clients.
- Collaborating with other banking professionals to ensure high-quality client service.
- Resolving client queries and complaints.
- Performing administrative and clerical duties, such as data entry and filing, when necessary.
Store Manager
LOFA Harbour Trends Pvt. Ltd
Raipur
09.2020 - 10.2021
- Maintaining Purchase bill, Import Purchase bills, Sales bill & the entire document (bank advice copy, electricity bill, Performa invoice, bank statements etc.) of all the stores & office.
- Salary calculation & payment on every 5th of the month.
- Generating sales bill when required Eway bills for the same when require.
- Daily Maintaining Bank Book of all the bank account.
- Daily petty cash handling/record in excel.
- Consolidation of Branch Accounts.
- Daily Report to Directors.
- Daily Maintaining Sales Record and achieve monthly Target.
- Maintain damage article properly with excel sheet.
Relationship Associate
CITIBANK
Bahrain
10.2019 - 03.2020
- To do direct sales and Customer Service to source Business and provide best service.
- Listening to customer requirements and presenting appropriately to make a sale.
- Maintaining and developing relationships with existing customers in person; Hold calling to arrange meetings with potential customers to prospect for new business.
- Role ASV a contact between a company and its existing and potential markets.
- Responding to incoming email and phone enquiries.
Customer Service Manager
DCB BANK
Mumbai
06.2016 - 11.2017
- Handling and servicing the customers there.
- Requirements as a one-point contact.
- Acquiring the new relationships by increasing the portfolio of the bank.
- Cross Selling various products of the bank to the existing and new to bank customer.
- Strategizing various options to increase the customer base and deepening the book size.
Relationship Associate
RAK BANK
Dubai
11.2013 - 03.2016
- To do direct sales and Customer Service to source Business and provide best service.
- Listening to customer requirements and presenting appropriately to make a sale.
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- Hold calling to arrange meetings with potential customers to prospect for new business.
- Role as a contact between a company and its existing and potential markets.
- Responding to incoming email and phone enquiries.
Executive Wealth planning officer- Direct Sales Force Channel
TATA AIG Life Insurance Company Ltd.
Mumbai
11.2008 - 05.2013
- Responsible, for the achievement of the target given.
- To maintain persistency ratio to the desired level.
- Part of the team to run pilot projects, for new strategies devised by the management.
- Generating business and achieving revenue targets through leads & upselling.
- Customer retention by offering value added services.
Education
MBA -
DAVV University
Indore, MP01-2006
B.COM -
DAVV University
Indore, MP01-2002
12th -
Adarsh Boys H.S.School
Balod, DurgSkills
- Customer relationship management
- Business development
- Strategic planning
- Financial analysis
- Sales and marketing
- Teamwork
- Sales forecasting
Certification
- AMFI: Cleared the AMFI certification module offered by NISM.
- IRDA: Cleared the IRDA certification module offered by insurance regulatory.
Accomplishments
- TATA AIG Life Insurance Co Ltd.
- Got Double Promotion in 2 Consecutive years.
- Got Rating of 1st for the year 2011-12 and 3rd for the year 2009-10.
- Ranked No 1 Senior Wealth Planning Officer YTD for the year 2010-11 for highest issuance, NOP and highest persistency across DSF vertical.
- Won ‘Goa Convention 2010’ across DSF Channel for 2010-11.
- Won MD’s Challenge Award for April’ 11 - Sept’ 11 and April’ 11 - Dec’ 11.
- Won Honors got the certificate from LIMBRA in the year of 2011.
- Won 'Wave Your Flag' July - Aug’ 10 contest for highest FYP issuances.
- Qualified contest of international convention in July 2010 for Singapore.
- DCB BANK
- Got Certificate of Appreciation for star performer for two consecutive quarters.
- Got Appreciation for highest GPA policy sale.
- Highest CASA in JAN-2017.
- LOFA Harbour Trends Pvt. Ltd (RAIPUR)
- Every month achieve monthly target with good ATV.
- Generate good break-even point for company by month to month.
- Got best store manager award from last 2 quarters.
- Raipur Store got number one position on March 2021 based on PAN INDIA.
Languages
- English
- Hindi
Personal Information
- Title: Business Development Executive
- Nationality: Indian
- Marital Status: Married
Timeline
Business Manager
Stanley Life Styles
01.2025 - Current
Senior Relationship Associate
CITIBANK
12.2023 - 11.2024
Business Development Officer
First Abu Dhabi Bank
04.2022 - 05.2023
Store Manager
LOFA Harbour Trends Pvt. Ltd
09.2020 - 10.2021
Relationship Associate
CITIBANK
10.2019 - 03.2020
Customer Service Manager
DCB BANK
06.2016 - 11.2017
Relationship Associate
RAK BANK
11.2013 - 03.2016
Executive Wealth planning officer- Direct Sales Force Channel
TATA AIG Life Insurance Company Ltd.
11.2008 - 05.2013
MBA -
DAVV University
B.COM -
DAVV University
12th -
Adarsh Boys H.S.School