Dedicated and results-oriented professional with experience in driving project success and cultivate a culture of continuous improvement and innovation by applying expertise in Agile methodologies, stakeholder management, and team leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Project Manager
Optum Global Solutions
01.2022 - Current
Led and delivered multiple IT projects including Infrastructure upgrades, ERP implementations, IT Security initiatives, M&A integrations, and Software/Application integrations from discovery to deployment.
Defined project requirements, developed detailed project plans, and managed scope, schedule, financials, and RAID logs, ensuring successful and timely delivery.
Collaborated with cross-functional, global teams and managed relationships with internal stakeholders and external partners to drive project objectives and resolve issues.
Provided regular, clear project status updates to senior leadership, enabling transparent communication and informed decision-making.
Leveraged PMO standard processes to effectively manage shared resources, change controls, risk/issue tracking, testing, and end-user training.
Coordinated project activities across multiple time zones, ensuring seamless execution and team alignment.
Championed company values of Integrity, Innovation, Accountability, and Teamwork, demonstrating adherence to ethical standards and a strong team culture.
Identified and implemented process improvements within the project management lifecycle, increasing project efficiency and success rates.
Scrum Master / Quality Engineer
Optum Global Solutions (OGS)
01.2020 - 01.2022
Facilitating end-to-end Agile ceremonies—daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement—for distributed teams across geographies.
Managing sprint velocity, team capacity, and release planning to ensure timely, high-quality product deliveries.
Utilizing JIRA and Rally to manage workflow and generate actionable Agile metrics, including burn-up/down charts and velocity trends.
Managing backlog and prioritizing user stories to ensure clear communication and promote Agile best practices in project execution.
Monitoring Agile metrics and KPIs to identify bottlenecks and optimization opportunities, driving data-driven decisions and continuous team performance enhancement.
Agile Practices & Tools
Testing & Quality Assurance
Healthcare Expertise
Process Improvement & Analytics
Associate Software Engineer
Optum Global Solutions (OGS)
01.2014 - 01.2020
Leading system integration and end-to-end testing efforts, authoring detailed test plans, coordinating defect triage, and consistently delivering releases with zero business escalations.
Developing and executing functional and regression test cases based on user story acceptance criteria.
Logging, tracking, and collaborating with developers on bug resolution to ensure issue-free deployments.
Maintaining traceability matrices, test execution reports, and release documentation supporting compliance and audit readiness.
Designing robust test strategies and scenarios for claims lifecycle automation projects to enhance accuracy and reduce operational costs.