Khushboo Singh (Scrum Master)

Certified Scrum Master and AI Product Owner with over 7 years of experience, including 2 years as a Scrum Master and Agile Project Manager. Expertise in leading agile teams to deliver enterprise-scale AI/ML and data-driven projects using Scrum, Kanban, and SAFe frameworks. Proven track record in coaching teams, removing impediments, and driving agile transformation initiatives that enhance team velocity and product quality. Proficient in stakeholder management, backlog prioritization, and metrics-driven delivery, with hands-on experience in Jira, Confluence, and Azure DevOps.

Virtual Guard Tour – AI-Powered Surveillance System

Role: Agile Scrum Master

Project Overview:
AI-powered surveillance system integrated with CCTV for virtual patrolling, real-time incident detection (intrusion, PPE, fire, vehicles), and automated alerts with evidence on a centralized dashboard. Supports scalable cloud and on-prem deployment with low-latency processing.

Key Responsibilities:

• Facilitated Agile & SAFe ceremonies (Sprint Planning, Daily Stand-ups, Reviews, PI Planning)
• Led coordination across AI/ML, backend, and QA teams for smooth delivery
• Managed backlog, sprint planning, risks, and dependencies
• Removed impediments to ensure continuous and predictable delivery
• Improved Agile metrics (velocity, predictability, defect leakage)
• Supported AI integration, alert workflows, and scalable deployments

Learniflex LMS – Enterprise SaaS Learning Platform

Role: Scrum Master

Project Overview:
Cloud-based, multi-tenant Learning Management System (LMS) with AI-driven recommendations, performance tracking, and certification automation for enterprise training.

Key Responsibilities:

• Facilitated Scrum ceremonies and Agile delivery lifecycle
• Managed cross-functional teams (frontend, backend, QA)
• Ensured backlog readiness, sprint execution, and delivery predictability
• Tracked Agile metrics (Velocity, Defect Leakage, Burndown)
• Removed impediments and drove continuous improvement

Cogniflex – No-Code AI Assistant Builder

Role: AI Product Owner

Project Overview:
No-code AI platform to build and deploy domain-specific AI assistants (chatbots) across industries like education, healthcare, and finance.

Key Responsibilities:

• Owned product vision, roadmap, and backlog prioritization
• Defined user stories, acceptance criteria, and workflows
• Collaborated with AI/ML, engineering, and design teams
• Drove product strategy and feature releases
• Ensured scalable AI solution delivery and continuous improvement

Smart Gate – AI-Powered Access Control System

Role: Scrum Master

Project Overview:
AI-based access control platform using face recognition, real-time monitoring, and automated alerts to enable secure, contactless entry–exit and prevent unauthorized access.

Key Responsibilities:

• Facilitated Scrum ceremonies and ensured Agile best practices (Scrum, Kanban)
• Led cross-functional collaboration (AI/ML, hardware, backend teams)
• Managed backlog, sprint planning, risks, and dependencies
• Removed impediments to ensure smooth and predictable delivery
• Enabled CI/CD and DevOps practices for efficient releases

The Sales Pro – AI-Driven Sales Ecosystem

Role: Product Owner / Product Strategy Lead

Project Overview:
End-to-end AI-powered platform integrating sales learning, jobs, gigs, CRM, and analytics to enable continuous sales career growth.

Key Responsibilities:

• Defined product strategy, roadmap, and feature architecture
• Conducted market research and user need analysis
• Created product workflows, wireframes, and backlog structure
• Prioritized features based on business value and scalability
• Enabled data-driven product decisions and stakeholder alignment

• Certified Scrum Master (CSM), Scrum Alliance
• AI Empowered SAFe 6.0 Scrum Master (SSM), Scaled Agile, Inc.
• Kanban Practitioner, HelloSM
• Scrum Master Accelerator, HelloSM
• Agile Scrum + Scrum Master, Udemy
• Master Product Management, Udemy
• Generative AI Course, Udemy

Agile & Scrum Mastery, SAFe, Kanban, Agile Coaching & Transformation, Sprint & PI Planning, Release Train Engineer (RTE), Backlog Management, Agile Ceremonies, Stakeholder & Cross-functional Leadership, Servant Leadership, Dependency & Risk Management, Agile Metrics (Velocity, Burndown, Cycle Time), Continuous Improvement, SDLC & DevOps, Change Management, Data-driven Decision Making, AI/ML & GenAI Delivery, Azure DevOps & Jira, Product Collaboration, OKRs & Value Stream Mapping.