Preethi P
Senior Systems Operations Engineer
Bengaluru
Summary
Experienced professional automation engineer with a proven track record of delivering innovative solutions to complex challenges in the IT infrastructure domain. Skilled in automating workflows and ensuring the continuous operation of high availability systems. Recognized for reliability, adaptability, and a strong commitment to team collaboration and achieving results. Demonstrated success in reducing IT costs for businesses and eliminating TOIL by leveraging automation solutions in maintenance, incident resolution, demand shaping, and capacity management.
Overview
14
14
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Senior DevOps Engineer,
WellsFargo
04.2021 - Current
- Identify scope of automation and propose automation solutions in Storage environment to increase efficiency and operational debt reduction
- Design and develop automation in Python for operations and maintenance of Netapp and EMC products
- Analyze top incident contributor and design workflow for automated incident resolution
- Develop tool for operations Engineer to perform troubleshooting, migrations, provisioning and healthcheck activities
- Develop Playbook in Ansible, integrate with Amelia AIOPs to implement automated incident resolution engaging the alert pipeline
- Develop and enable systems reporting using Ansible
- Create dashboards for monitoring system health and performance using Grafana
- Deploy automations using CICD tools, monitor maintain the reliability of automation
- Practice secure coding and Agile methodologies throughout the SDLC
- Collaborated across technical and design teams to develop and optimize automation solution.
Domain Engineer - HPC,
Intel Corporation
12.2016 - 03.2021
- Automate storage solutions for demand shaping, capacity management and storage tier management for NAS environment based on data usage and performance
- Develop microservices using python to perform operations in SAN and NAS storage administration and maintenance.
- Build and test AutoOps workflows for automated storage provisioning, stale data cleanup, system upgrade
- Deploy and maintain enterprise collaboration tools such as MS Sharepoint, Confluence, Jive & MS Office 365.
- Enhanced product performance by conducting thorough failure analysis and implementing automated solution to reduce human error.
Team Lead
Cognizant Technology Solutions
12.2010 - 12.2016
- End User computing operations lead, supporting enterprise application across the organization
- Responsible for Incident , Problem, Change & Knowledge management
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
- Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency
- Managed operations efficiently and effectively, verifying customers received exceptional service.
- Provided Level 1 & Level 2 support for various products under IT Infrastructure domain including Application hosting and Desktop Engineering.
Education
Bachelor of Science in - Information Technology
Skills
System monitoring (BigPanda, Splunk, Grafana, NewRelic)
Accomplishments
- Saved IT cost for Business by developing automation solution for storage optimization
- Reduced TOIL for Operations and Engineering Teams to improve efficiency and productivity
Certification
Microsoft Azure Fundamentals - AZ900
Education
other
Timeline
Senior DevOps Engineer, - WellsFargo
04.2021 - Current
Domain Engineer - HPC, - Intel Corporation
12.2016 - 03.2021
Team Lead - Cognizant Technology Solutions
12.2010 - 12.2016
Nehru College of Engineering & Technology - Bachelor of Science in, Information Technology
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