Well-qualified Resource Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Demand & Supply Management - Periodic connects with delivery stake holders to analyze the Demand & Supply validations.
Operations Management - Managed staffing & billing activities for Practice with an employee base of 1000 on an average Efficiency of 90%.
Fulfillment Plan - Maintain, monitor, analyze bench on a periodic basis to foresee Demand Fulfillment.
Training & Development - Constant procurement of suitable people to be
Trained & Cross skilled for immediate deployment. Improved stake holder satisfaction by quickly and effectively addressing Inquiries and Escalations .
Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment