Preethi Sarode
Bangalore
Summary
Resourceful professional in information technology architecture, known for high productivity and efficient task completion. Specialize in systems integration, network security, and cloud computing solutions. Excel in problem-solving, teamwork, and adaptability to ensure projects meet and exceed expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Systems Engineer
CGI
Bangalore
01.2024 - Current
- Provide day-to-day support for AWS cloud infrastructure, ensuring availability and performance.
- Monitor AWS services using tools like Amazon CloudWatch to track resource health and performance.
- Assist in provisioning and configuring AWS resources such as EC2, S3, VPC, and RDS.
- Perform troubleshooting and issue resolution for AWS infrastructure components.
- Implement security measures such as IAM policies, security groups, and encryption within AWS.
- Support backup and disaster recovery solutions for AWS environments.
- Collaborate with development and operations teams to ensure smooth cloud operations.
- Assist in cost optimization efforts by identifying unused or underutilized AWS resources.
- Update and maintain AWS infrastructure documentation for operational reference.
- Ensure compliance with security and best practice guidelines for AWS resources.
- Assist in the management of network configurations and connectivity within AWS.
Technical Support Engineer
Infosys
Bangalore
10.2021 - 12.2023
- Provided L2 technical support to clients through Incidents using applications including ServiceNow, Active Directory, Identity Access Management, and login issues
- Active Directory Administrator – create, modify and delete user and group accounts
- Active Directory Group Policy Administrator – Create and manage Group Policy Objects to control user and computer settings
- Organizational Unit (OU) management – Organize and structure the Active Directory hierarchy
- Active Directory Backup and Recovery – Ensure regular backups of Active Directory data
- Plan and execute recovery procedures in case of data loss or system failures
- Active Directory Support – Assist users with account issues, password resets and basic access problems and account unlocking
- Ensure that proper service level agreement (SLAs) is maintained and to resolve the issue and manage the problem of a clients
- Identity Access Management (IAM) – User provisioning and De-provisioning, ensure that users have appropriate access rights based on their roles and responsibilities
Education
Master of Science - Computer Science
Sri Vivekananda Institute of Science
05-2024
Bachelor of Science - Computer Science
Dr. Jyotirmoyee Degree College
05-2019
Skills
- Cloud platforms: AWS, Azure
- Cloud services
- Operating systems
- Troubleshooting
- TCP/IP protocol
- Client service and support
- Proficient in AWS
- Programming - Python
- Tools – SQL, ServiceNow, JIRA, Remote Desktop, SSH
- Data analysis
- Virtualization
- Networking Fundamentals
- Security Implementation
- Problem solving
- Collaboration and teamwork
Certification
- Microsoft Certified: Azure Administrator Associate, 9D0C3CE1E4E562F
- Infosys Certified: AWS Cloud Practitioner, 2023
- CGI Certified: Introduction to Data analyst
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Systems Engineer
CGI
01.2024 - Current
Technical Support Engineer
Infosys
10.2021 - 12.2023
Master of Science - Computer Science
Sri Vivekananda Institute of Science
Bachelor of Science - Computer Science
Dr. Jyotirmoyee Degree College
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