Preethi V
Bengaluru
Summary
Dynamic Customer Relationship Officer at Calvin Klein with strong interpersonal skills and a proven track record in client retention strategies. Expert in training and mentoring staff while resolving complex service issues. Proficient in Microsoft Office, enhancing operational efficiency and driving customer satisfaction through effective problem-solving and strategic referrals.
Overview
2
2
years of professional experience
Work History
Customer Relationship Officer
Calvin Klein
10.2023 - Current
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Made customers aware of current and new programs and services.
- Completed opening and closing functions to meet operational needs.
- Trained staff on operating procedures and company services.
- Investigated and resolved accounting, service and delivery concerns.
Education
Diploma in Fashion Design - Fashion Design
JD Institute of Fashion Technology
Bengaluru, India09-2023
Master of Science - Botany
Mount Carmel College
Bengaluru, India05-2022
Bachelor of Science - BZC
St Agnes College
Mangalore, India06-2020
Skills
- Strong interpersonal skills
- Sales proficiency
- Team building
- Training and mentoring
- Client retention strategies
- Problem-solving aptitude
- Microsoft office expertise
- Multitasking Abilities
Timeline
Customer Relationship Officer
Calvin Klein
10.2023 - Current
Diploma in Fashion Design - Fashion Design
JD Institute of Fashion Technology
Master of Science - Botany
Mount Carmel College
Bachelor of Science - BZC
St Agnes College
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