Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Preeti Basu

Bengaluru

Summary

A seasoned Product Owner with 8+ years of experience in the financial services sector. Possess comprehensive understanding of Global Payments Landscape and associated instruments. Good understanding of SEPA Credit Transfers, New Payments Platform (Australia), Cross-Border Payments (CBPR+), RTP, International payments processes and generic payments industry standards such as ISO 20022, SWIFT, ISO8583 (Credit Cards). Experience of working on various MX messages (Pain.001, Pacs.008, Pacs.009 (Core/Cover), Pacs.004, Pacs.002, Pacs.028, Pain.013, Pain.014, Admi.002, Camt.005, Camt.006, Camt.053, Camt.054, Camt.056). Experience of working on multiple applications having interface with Global PAYplus (GPP). Demonstrated expertise in managing end-to-end pricing and billing solutions and enhancing retail banking products. Proven track record of driving successful project deliveries by aligning business objectives with technical requirements and ensuring compliance with industry standards. Adept at leading cross-functional teams and fostering stakeholder collaboration to achieve strategic goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

KPMG
Bangalore
08.2019 - Current

Latest Project delivered:

Working for client HSBC successfully leading projects that enabled a smooth payment experience for 250k+ paying users of Online Banking/wallets (Duit Now) and improved key metrics for Real-time Payment (RTP) payment for Malaysia (Scheme - RPP [PayNet]).

Technology stack used: Jira, Figma, Confluence, Visio, MS SQL, Power BI.

  • Product Strategy:
  • Enabled recurring payments for 3 products (Mobile [App], Net Banking Channels [Web] & Bulk initiation [Corporate] ), leading to a cumulative MRR of $30k
  • Created BRD and led the implementation of Card on File Tokenization (CoFT) to save cards, improving card payment conversion rate by 7%
  • Defined key metrics and led the successful integration of wallet tokenization (link & pay), improving wallet GMV contribution by 15%.
  • Enhanced User Experience:
  • Led marketing efforts through WhatsApp and created an automated SMS flow for cart abandonment scenario; achieved ROMI of 500%
  • Incorporated downtime notifications on Mobile banking App to inform low success rates of payment methods, improving payment conversion by 3%
  • Designed use cases and strategy to enable seamless payments via WhatsApp for churned users with a projected GMV impact of $36k.
  • Payments Risk & Compliance:
  • Collaborated with transaction monitoring, screening, and payments transparency team to adhere to all the rules.

Other Past Projects delivered:

  • Mapping the identified functional requirements to GPP -SP and defining a solution with the help of it to fulfill the payment for UK payments.
  • Worked on mapping business "AS-IS" process and gap register for a cross-border remittance company based out of Singapore.
  • Worked on developing a mobile banking app for NPP Australia; provided solution on proxy resolution.
  • Worked on Loan Origination application for Spanish Bank.

Business Analyst

ITC Infotech
Bangalore
07.2016 - 08.2019
  • Was deployed in Dubai (UAE) for 1.5 years tenure for managing integration and implementation of VAT into other retail banking products.
  • Gathering requirements from different technical teams, performing gap analysis, creating Business Requirement documents (BRD) and functional Requirement documents (FRD) and getting sign-off from the management.
  • Creation of User Stories, Use Cases, and assigning them to product/sprint backlog.
  • Participate in the development and grooming of backlog stories to team members.
  • Interacting with solution architects and testing team to understand requirement feasibility.
  • Payment processing through the SWIFT network (Domestic & Cross-Border)

Education

PGDM - Finance & Marketing

ISB&M
Pune, MH
03-2016

Bachelor of Commerce - Accounting

University of Lucknow
Lucknow, UP
05-2014

Skills

  • Workflow Analysis
  • Requirements Gathering
  • Strategic Planning
  • Gap analysis
  • Stakeholder Management
  • Product Development
  • BI tools expertise
  • Software development life cycle
  • Problem-Solving

Certification

  • Certified in Fundamentals of ISO20022 & SWIFT Standards payments (CIPSP)
  • Certified from BSE for Equity Research
  • Certified PMP professional.
  • NISM-Series-V-A: Mutual Fund Distributors Certification Examination (AMFI)

Accomplishments

  • Received Spot Award for 3 consecutive quarter in the year 2023 (KPMG).
  • Received Impact Player Award in 2022.
  • Received Best Team Player Award in 2017 (ITC Infotech).

References

References available upon request.

Timeline

Assistant Manager

KPMG
08.2019 - Current

Business Analyst

ITC Infotech
07.2016 - 08.2019

PGDM - Finance & Marketing

ISB&M

Bachelor of Commerce - Accounting

University of Lucknow

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