Summary
Work History
Education
Skills
Languages
Hobbies and Interests
Projects
Timeline
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Preeti Dhigan

Preeti Dhigan

Faridabad

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned Operations Executive with a year of experience as leader in Travel and Hospitality industry. Adept at overseeing budgets, staff and day-to-day operations at small and large businesses. Outstanding interpersonal, organizational and presentation talents.

Work History

Business Development Associate

FABHOTELS (Travel plus)
Gurgaon
06.2024 - 06.2024
  • Acquired 12 months of experience at Fabhotel (Travel Plus)
  • Participated in meetings with senior executives to discuss strategy implementation.
  • Building relationships: Developing and maintaining relationships with allies, partners, and clients.
  • Collaborating: Collaborating internally for effective solutions and coordinating with sales teams.
  • Negotiating: Negotiating contract terms with clients and managing partnerships.
  • Developing proposals: Developing proposals that are mutually beneficial and initiating conversations.
  • Evaluating performance: Evaluating a company's performance and looking for areas to improve.
  • Conducted research on potential customers, competitors, and industry trends.

Key Account Manager

FABHOTELS (Travel plus)
Gurgaon
06.2024 - 06.2024
  • Developed and implemented key account plans to meet customer needs and increase company profitability.
  • Sought out opportunities for upselling additional products or services to existing customers.
  • Managed the relationship between internal teams and external customers.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • To achieve this, I collaborate closely with various business units to nurture and advance connections with key accounts.
  • Address any concerns or difficulties encountered by our valued customers, and promptly handle any to uphold their confidence in our services.
  • Ensure that customers receive the appropriate services and address grievances.
  • Manage end-to-end travel plans pan India efficiently and cost-effectively - airlines, transport, and hotels.
  • Role allows me to leverage my skills and experience to help the company build and maintain strong relationships with its most important clients.
  • The ability to handle PGE, escalate appropriately, and efficiently resolve any hotel reservation-related issues.
  • Contributed to 40% of the team's revenue generated.

Education

Bachelors of commerce -

University of DELHI- P.G.D.A.V
01.2024

Intermediate -

NOTRE DAME SCHOOL- BADARPUR

10th -

COSMOS PUBLIC SCHOOL

Skills

  • Staff Training
  • Web technologies and services
  • Product Knowledge
  • Account development
  • Brand Awareness
  • Customer Relationship Management
  • Industry Trends
  • Competitor Analysis
  • B2B background

Languages

  • Hindi
  • English

Hobbies and Interests

  • Exploring music
  • Dance
  • Fitness

Projects

• Effectively ensuring project deadlines are met and managing delicate corporate relationships to cultivate positive connections. Addressing all escalations promptly from initiation to completion. 

• Serving as the primary point of contact for designated operational design and operations tasks by orchestrating the project team, functional departments, and external parties to ensure the fulfillment of operational deliverables in accordance with the project plan. 

• Adhering to substantial project budgets aligned with the property business cycle.

Timeline

Business Development Associate

FABHOTELS (Travel plus)
06.2024 - 06.2024

Key Account Manager

FABHOTELS (Travel plus)
06.2024 - 06.2024

Bachelors of commerce -

University of DELHI- P.G.D.A.V

Intermediate -

NOTRE DAME SCHOOL- BADARPUR

10th -

COSMOS PUBLIC SCHOOL

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Preeti Dhigan