Preeti Sharma
New Delhi
Summary
Seasoned Communications Manager with 7+ years of experience in corporate communications, risk consultancy, and client servicing. Skilled in project management, strategic planning, and client relationship management. Adept at leading cross-functional teams, executing communication strategies, and ensuring operational excellence to drive growth and brand reputation.
Overview
7
7
years of professional experience
Work History
Manager - Communications & Risk Services
Ikon Outsourcing Pvt. Ltd
05.2018 - Current
- Directed corporate communications and client servicing in a risk consultancy environment
- Designed and executed internal communications, aligning with policy mandates and client requirements
- Maintained strong client relationships with transparent communication and issue resolution
- Managed and supervised a 25+ member team to ensure smooth operations and service delivery
- Oversaw multiple projects, ensuring timely execution and consistent results
- Conducted research and analysis for IPR-related risk management strategies
- Developed tailored communication strategies for clients, driving measurable improvements
- Managed monthly billing targets ensuring profitability and sustainable operations
- Organized international training sessions for prospective and existing clients
- Negotiated contracts and resolved conflicts to secure mutually beneficial agreements
Education
Master of Arts (M.A.) - English
IGNOU Delhi
Bachelor of Arts - English Honours
Delhi University
Higher Secondary Education (Class 12th) - undefined
Swami Vivekanand Saraswati Vidya Mandir
Ghaziabad, U.P.Skills
- Internal Communication
- Client Relationship Management
- Project Management
- Budget Management
Websites
Key Achievements
- Budget Management Achievement: Successfully managed monthly budget planning to meet organizational targets
- Revenue Growth Contribution: Contributed to a 30% revenue increase while sustaining 95% client satisfaction (domestic & international)
- Operations Management Success: Streamlined planning and execution of risk services & brand protection within legal frameworks
Timeline
Manager - Communications & Risk Services
Ikon Outsourcing Pvt. Ltd
05.2018 - Current
Bachelor of Arts - English Honours
Delhi University
Higher Secondary Education (Class 12th) - undefined
Swami Vivekanand Saraswati Vidya Mandir
Master of Arts (M.A.) - English
IGNOU Delhi
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