Preety Indrakala
Environmental Sustainability Consultant
New Delhi
Summary
Dynamic professional with a proven track record at Accenture Solutions, excelling in project execution management and client relationship management. Adept at leveraging analytical skills to drive data-driven decisions, enhancing operational efficiency and customer satisfaction. Recognized for implementing process improvements that significantly boosted team productivity and streamlined workflows.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Associate
Accenture Solutions Private Limited
02.2020 - 11.2023
- Collaborated with cross-functional teams to analyze business processes, improving efficiency and streamlining workflows.
- Managed project timelines effectively, ensuring deliverables met quality standards and aligned with client expectations.
- Engaged with clients to understand their needs, tailoring solutions that addressed specific business challenges and goals.
- Utilized advanced analytics tools to monitor project performance, providing insights that led to enhanced operational excellence.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Conducted thorough research and analysis, producing comprehensive reports that informed strategic decision-making processes.
- Analyzed customer data to identify trends and anticipate customer needs.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Assistant Manager
QUESTA GLOBAL PRIVATE LIMITED
05.2019 - 01.2020
- Collaborated with hiring managers to define job requirements and create compelling job descriptions, improving candidate quality.
- Managed the onboarding process for new hires, ensuring compliance with company policies and a positive integration experience.
- Building a continuous rapport with clients, as well as candidates, for a long-term association.
- Supported the implementation of new software tools to enhance project tracking and reporting, improving overall team productivity.
Project Coordinator
PRO INTERACTIVE SERVICES PRIVATE LIMITED
02.2018 - 04.2019
- Worked as a 'Project Coordinator' (Learning Level Improvement Programme and Infrastructure) in the Maruti School Learning Project, sponsored by Maruti Suzuki India Limited (Corporate Social Responsibility).
- Coordinated project timelines and resources, ensuring alignment with client expectations and successful project delivery.
- Developed and maintained project documentation, enhancing team communication and supporting project transparency.
- Implemented process improvements that streamlined workflows, resulting in increased team productivity and efficiency.
- Organizing quiz competitions, painting competitions, and other activities in the adopted schools to ensure the involvement of students in co-curricular activities.
- Encourage the teachers to use the audio-visual device K-YAN in classrooms for better learning outcomes.
- Providing career counseling to students of grades 10 and 12 regarding their career options, as well as competitive exams related to their selected career preferences.
- Organizing a “Recruitment Drive” and conducting interviews for teachers.
- Coordinate with JAICA (Japan International Cooperation Agency) for Mottainai sessions organized for primary classes.
- Preparing minutes of the meeting.
- Monitoring of civil work (construction of toilets, classrooms, paver blocks) in the adopted schools.
Education
Bachelor of Technology - Civil Engineering
Motihari College of Engineering
Motihari,Bihar, India 09.2011 - 07.2015
Skills
Project execution management
Watching movies listening to songs & playing chess
In my free time, I enjoy playing chess. It helps me develop my problem-solving skills and patience, as it requires focus and consistent effort to plan and execute a successful strategy.
I also enjoy watching a variety of movies and listening to music, which I find incredibly rejuvenating and a great way to spark creativity and gain new perspectives.
Timeline
Associate
Accenture Solutions Private Limited
02.2020 - 11.2023
Assistant Manager
QUESTA GLOBAL PRIVATE LIMITED
05.2019 - 01.2020
Project Coordinator
PRO INTERACTIVE SERVICES PRIVATE LIMITED
02.2018 - 04.2019
Bachelor of Technology - Civil Engineering
Motihari College of Engineering
09.2011 - 07.2015