Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Prem Joglekar

Mumbai

Summary

Results-driven Desktop Support Engineer with CMS IT, skilled in hardware troubleshooting and network connectivity. Enhanced issue resolution speed through effective remote support and optimized system performance via strategic upgrades. Adept at problem-solving and team collaboration, consistently delivering high-quality technical solutions to improve user experience.

Resourceful Desktop Support Engineer known for high productivity and efficient task completion. Possess specialized skills in system troubleshooting, network configuration, and software installation. Excel in problem-solving, communication, and teamwork, ensuring smooth IT operations.

Overview

3
3
years of professional experience

Work History

Regional IT

Fabindia
Mumbai , Maharashtra
06.2025 - Current
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated leadership skills in managing projects from concept to completion.

Desktop Support Engineer

CMS IT
Mumbai
12.2022 - Current
  • Installed, configured, and maintained desktop operating systems, applications, and hardware for users.
  • Provided remote desktop support using tools like TeamViewer and Remote Desktop, increasing issue resolution speed.
  • Installed and configured computer systems, printers, and other peripherals.
  • Troubleshot network connectivity issues for both wired and wireless connections.
  • Performed server patching activities using Windows Server Update Services.
  • Performed hardware upgrades, including RAM, SSDs, and graphics cards, to improve system performance.
  • Evaluated software or hardware to recommend improvements or upgrades.

Education

Bachelor of Science - Information And Technology

RK Talreja College Arts Science And Commerce
Mumbai
03-2019

Skills

  • Desktop support
  • Hardware troubleshooting
  • Network connectivity
  • Operating system installation
  • Time management
  • Problem solving
  • Software installation
  • Performance optimization

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

₹45000/yr - ₹200000/yr

Timeline

Regional IT

Fabindia
06.2025 - Current

Desktop Support Engineer

CMS IT
12.2022 - Current

Bachelor of Science - Information And Technology

RK Talreja College Arts Science And Commerce
Prem Joglekar