Prem Shah

• Using and understanding Option Greeks, executing the orders and adjusting the positions to achieve maximum returns on capital employed.
• Trading in Option Selling via Vega calendar spreads and Gamma spread based on Implied Volatility and making trade decision or adjustments with respect to Delta.
• Improved operations through consistent hard work and dedication.
• Monitored company stock levels and databases updated.
• Used coordination and data analyst's planning skills to achieve results according to schedule on company's result outcome on Q-O-Q and Y-O-Y basis.
• Used Microsoft Excel and other software tools.
• Tracking international markets - Bonds, Yields, Commodity and Currency Market.

• Checking daily update on the system and advising the teacher with relevant information.
• Assisting junior agents for content/curriculum related queries.
• Responsible for Communicating with the upper management for necessary feedbacks or suggestions received from parents or teachers.
• Conducting meets for content optimization on regular basis for providing better experiences to the students.
• Solving Tickets as required on Zendesk(Customer support software) and providing End to End resolution for Process related queries.
• Updating internal channels on regular basis so that the information is available for all the employees (Slack)

• Assisting the training department for creating SOPs
• Being in sync with the quality auditor and providing necessary feedback to the associates.

• Providing assistance to chartered accountants
• Developing a standardized list of information to be obtained from various client and independently handling meetings with them to understand business operations
• Evaluating financial and business impact of Indirect tax on client’s business and key change in taxability of income and expense lines
• Developing cut off procedure for clients
• Developing a framework for not missing any deadlines
• Representing clients for sales tax cases and provide suggestion accordingly
• Resolving pre and post implementation queries of the client on day to day basis.

• Served as key point of contact for various business lines of the client and developed healthy relation with the client’s team.