PREM SINGH

Fraud Investigation (Barclaycard)

• Investigate suspicious transactions using risk indicators and customer behavior
• Analyze data to identify fraud patterns and anomalies
• Handle end-to-end fraud cases including verification and decision-making
• Support fund recovery and protect customers from financial risk

• Process refunds for fraudulent transactions.
• Verify documents and resolve dispute cases.

• nvestigated chargebacks and fraud-related disputes
• Analyzed transaction data and evidence for resolution
• Performed trend analysis to identify risks and improve processes
• Maintained documentation and ensured compliance
• Managed multiple cases within deadlines

• Managed fraud investigations and chargeback processes
• Ensured compliance with regulatory standards
• Minimized financial losses through effective dispute handling