PREMKUMAR SUYAMBU
CHENNAI
Summary
- Proven track record of providing valuable insights, guidance, and solutions to complex problems.
- Strong analytical and communication skills, with a passion for sharing expertise and driving excellence in the field. Insightful Subject Matter Expert known for high productivity and efficient task completion.
- Specialize in analytical problem-solving, innovative solution development, and effective knowledge transfer.
- Excel at clear communication, adaptability, and teamwork to navigate complex projects with ease.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Subject Matter Expert
Hexaware technologies limited
Chennai
09.2021 - Current
- Investigated customer inquiries and identified solutions to resolve their issues.
- Experienced in Commercial Cards Testing and Project Management (ECS+ Cards Domain) using Vision Plus Application.
- Having knowledge in ECS+ systems of cards end to end testing from Card boarding to settlement process and familiar with the applications like ACIS, ACRS, ACWS, ECMS, and ECMS using online Web, CCRS, and downstream Applications.
- Have good exposure in analyzing the requirements by writing test cases and test scripts.
- Have good experience in tracking and reporting defects using ServiceNow application.
- Tracking service now incident and handle and give appropriate analysis and resolve the issue.
- Good knowledge in working with Production support and development team to resolve the issue.
- Create a ticket to the support team to assign it to the L2 team to investigate and resolve the issue.
- Based on the releases from the Production Support team and the Development team, I will coordinate with the country's local Ops team.
- Manage calls, emails, and provide top-notch help desk support to clients for application support (ECS+, Citimanager, CCRS).
- Deliver technical support and expertise, effectively resolving clients' IT-related issues.
Associate Video Editor
prime cuts studios
Chennai
01.2016 - 11.2019
- Worked on more than 8 films as an associate editor.
- Edited recorded segments to insert music, dialogue and sound effects.
- Took large volumes of raw footage and determined which shots to use, cut or move to achieve creative vision.
- Transformed raw footage into finished work using Adobe After Effects and Photoshop.
- Edited films and videotapes to arrange films into sequences and correct errors, using editing equipment.
- Collaborated and worked closely with procedures and scriptwriters.
- Extensive experience using Avid Media Composer, Adobe After Effects.
Senior KYC Analyst
SERCO Global services
Chennai
09.2012 - 11.2015
- Research suspicious activity cases to identify or refute money laundering or terrorist financing activities.
- Complete Know Your Customer (KYC) reviews, prepare KYC checklists, and compare data from checklist against customer accounts (corporate, individual) to verify client ID.
- Suspicious activity reporting and filing (SAR) experience.
- Formulating and implementing the requisite compliance procedures and processes.
- Understands risk management and knows how to assist the business in addressing compliance risk.
- Escalate to UAE FCC (Finance Crime Compliance) Team and Barclays Global Compliance if any messages are highlighted in COMPLIANCE (Scanning).
- Apply General and Specific licenses granted by the Office of Foreign Asset Control against payments involving sanctioned parties and/or politically exposed persons (PEP).
- Competent, diligent, and detail-oriented professional, with 3 years of experience in handling back office operations for retail and corporate clients' AML and KYC processes.
- AML, Compliance & KYC - Analyzing and validating the client's by using their KYC documents, transactional documents, and Screening onboarding, existing client as per banks' AML and sanctions policy and identifying the customer nature and status.
- Retail and corporate account opening - Analyzing and validating the customer's KYC documents, application form, and proceeding with the creation of customer ID and opening an account for retail and micro, mini corporate customers.
- Retail and corporate maintenance services - All maintenance activities like account activation and blocking and unblocking, demographics requests, and financial requests like cheque book issuance and change of account authority, POA for existing retail and mini corporate customers.
Education
MBA - Commercial And Advertising Art
URAL Federal University
Chennai03-2021
J.D. - Information Technology
Hindustan College of Engineering
Chennai12-2010
High School Diploma -
KNSK Polytechnic
NAGERCOIL03-2005
Skills
- Strong analytical skills
- Quality Assurance
- Teamwork and Collaboration
- Analytical Skills
- Problem-solving abilities
- Problem-Solving
- Multitasking
Certification
- Certification in manual testing
- Certified AVID Editor
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Accomplishments
- Best performer award for 2022
- Best employer of the year of 2023
Timeline
Subject Matter Expert
Hexaware technologies limited
09.2021 - Current
Associate Video Editor
prime cuts studios
01.2016 - 11.2019
Senior KYC Analyst
SERCO Global services
09.2012 - 11.2015
- Certification in manual testing
- Certified AVID Editor
MBA - Commercial And Advertising Art
URAL Federal University
J.D. - Information Technology
Hindustan College of Engineering
High School Diploma -
KNSK Polytechnic
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