Worked as a Salesforce Administrator in Thoughtwave Software & Solutions, Hyderabad from April 2021 to July 2023, with a total of 3+ Years of experience.
2+ years of experience as a Senior Salesforce Administrator.
Worked on the designing custom objects, custom tabs, custom fields, page layouts, custom buttons, custom actions, record types.
Reports and Dashboards and various other components as per the client and application requirements.
Created Validation Rules as per Business Requirements.
Implemented and managed security settings, roles, profiles, and permission sets to control access to sensitive data.
Customized and maintained workflows, process builder, and validation rules to automate business processes and maintain data integrity.
Overview
3
3
years of professional experience
Work History
Salesforce Administrator
THOUGHTWAVE SOFTWARE & SOLUTIONS
04.2021 - 07.2023
Project #1 Oct 2021 – July 2023
Team Size – 7
Project Details:
As a Salesforce Administrator, I spearheaded the implementation and customization of a Hospital Management System on the Salesforce platform.
Leveraging Salesforce's robust capabilities, I configured and optimized the system to meet the unique needs of healthcare operations.
Key highlights of my role include designing custom objects for patient records, implementing robust user access controls to ensure data security, and integrating the system with external databases for seamless information exchange.
Additionally, I facilitated the creation of tailored dashboards and reports to provide actionable insights into patient care, resource allocation, and overall hospital performance.
The project reflects my proficiency in utilizing Salesforce to enhance operational efficiency and data-driven decision-making within the healthcare domain.
Developed Scenarios using Business Process Automation Tools
Involving in the Data model design & Product Process Designing along with Team.
Block Coordinator
INTEGRATED CHILD DEVELOPMENT SERVICES
11.2019 - 04.2020
Supporting training of AWWs and Supervisors in Information and Communication Technology enabled Real Time Monitoring (ICT-RTM).
Monitoring usage of ICT-RTM by AWWs by using CAS Reports and follow-up on low usage.
Supporting Block level ICDS officials on usage of CAS system.
Created reports on progress made in achieving goals set by the regional joint director and CDPO(Child Development Project Officer).
Python Lab Instructor
NARESH I TECHNOLOGIES
05.2018 - 02.2019
Provided total assistance to students for improving efficiency
Updated skills and knowledge related to latest development in the python programming language
Planned and recommended certain programs for practice to enhance student skill development.
Education
Bachelor of Science - Computer Science & Engineering
Vishnu Institute of Technology
Bhimavaram
04-2016
Skills
Salesforce Administration
Reports and Dashboards
Sales Cloud
Flows,Validations Rules,Workflow Rules and Process Builder
Data Security, Data Import and Export
Security and Access Management
User Training and Support
Communication skills and Collaboration
Timeline
Salesforce Administrator
THOUGHTWAVE SOFTWARE & SOLUTIONS
04.2021 - 07.2023
Block Coordinator
INTEGRATED CHILD DEVELOPMENT SERVICES
11.2019 - 04.2020
Python Lab Instructor
NARESH I TECHNOLOGIES
05.2018 - 02.2019
Bachelor of Science - Computer Science & Engineering