Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

PRERNA PRASAD

COIMBATORE

Summary

Strategic Application Support Engineer skilled in providing efficient resolution to application issue through troubleshooting and performance enhancements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Application Support Engineer

KINSOLUTIONS
COIMBATORE
01.2022 - Current
  • Provided technical guidance to users on application-related issues, including installation, configuration, upgrades and troubleshooting.
  • Installed modules for databases to meet client specifications.
  • Performed quality assurance tests on newly developed or modified software applications prior to release.
  • Optimized application process flow to improve performance.
  • Provided training sessions for users regarding the use of key enterprise-level software applications.
  • Answered user inquiries to resolve computer software or hardware operation problems.

Business Development Executive

ASCENT EDUTECH
RAJNANDGAON
07.2020 - 08.2021
  • Collaborated with sales team members to identify target markets and develop sales strategies.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.

Education

B.TECH - Electronics And Communications Engineering

SSN ENGINEERING COLLEGE
ONGOLE (ANDHRA PRADESH)
05-2019

Skills

  • Technical Troubleshooting
  • Technical Issue Resolution
  • System Administration
  • Network Configuration

Certification

  • ABC Technology training under (N.S.D.C) under Skill India.
  • Took training for java and testing,Bengaluru.

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Application Support Engineer

KINSOLUTIONS
01.2022 - Current

Business Development Executive

ASCENT EDUTECH
07.2020 - 08.2021

B.TECH - Electronics And Communications Engineering

SSN ENGINEERING COLLEGE

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PRERNA PRASAD