PRERNA SHARMA
Assistant Team Leader
Noida
Summary
Dynamic professional with a strong background in team leadership and coordination, skilled in fostering a collaborative environment through effective communication and conflict resolution strategies. Proven ability to enhance team performance and drive operational success while consistently meeting and exceeding organizational goals. Committed to cultivating a positive team culture that encourages innovation and productivity. Recognized for leveraging interpersonal skills to build strong relationships and motivate team members toward achieving shared objectives.
Overview
9
9
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Assistant Team Leader
Univo
05.2022 - 03.2025
- Provided information about the college admissions process to prospective students and their families.
- Counseled accepted students on course selection options available within their chosen major.
- Received incoming calls from potential students and provided detailed information about the institution.
- Assisted in the development of marketing materials related to admissions initiatives.
- Maintained records of all admitted students in an organized database system.
- Compiled statistical reports on enrollment trends and admissions outcomes.
- Assisted customers with product selection, sizing, and styling.
- Built relationships with customers to encourage repeat business.
- Developed promotional strategies to increase sales volume.
- Worked with customer service to handle escalated customer issues.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.
Senior Business Development Executive
Unacademy
01.2021 - 08.2021
- Developed and implemented strategic business plans to increase sales, market share, and profitability.
- Organized trade shows, seminars, and other events designed to promote company products or services.
- Compiled and submitted monthly and yearly reports.
- Analyzed sales and marketing reports to determine target areas for growth, and set additional goals.
- Mentored junior team members to improve their skills in sales, negotiation, and relationship building for overall team success.
Admission Counselor
Aakash Institute
08.2018 - 10.2019
- Assisted in the development of recruitment strategies to attract a diverse student body.
- Prepared reports detailing applicant statistics, such as acceptance rates, or demographics.
- Counseled admitted students on course selection and registration processes.
Business Development Associate
BYJU'S-The Learning App
04.2017 - 10.2018
- Developed and implemented strategies to increase sales and market share.
- Analyzed data from customer surveys to identify areas for improvement.
- Assisted in creating a strategic plan for achieving business objectives.
- Created and improved the business pipeline using cold and warm techniques.
- Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Engaged with customers to build business relationships.
Project Coordinator
Zopper (E-Commerce) company
12.2015 - 10.2016
- Analyzed data related to projects in order to identify areas for improvement, or optimization opportunities.
- Performed regular reviews of project documentation, and communicated results with relevant personnel.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Generated weekly, monthly, and quarterly reports summarizing key performance indicators.
- Maintained a detailed database of project information, including budgeting, resources, and deliverables.
- Prepared meeting agendas and minutes for distribution and record keeping.
Education
Diploma - Airline
Kuoni Academy, New Delhi
BA - undefined
Uttaranchal Sanskrit University
01.2014
12th - undefined
Vishwa Bharti Public School
01.2011
10th - undefined
Vishwa Bharti Public School
01.2009
Skills
Strong written and verbal communication
Dedicated to professional responsibilities
Proficient in Microsoft Office applications
Academic Support
Progress Reporting
Individual Counseling
Records Maintenance
Employer Relations
Certification
Employee of the month many times
Accomplishments
- Got first prize in Debate at inter school level in 2012.
- Awarded various certificates in Dance and other activities at school level.
- Won second prize in Badminton Competition in Residential Society.
- Won second prize in Rangoli Competition in college.
- Have been an active participant in extracurricular activities and sports competitions.
- Been a part of coordination in various cultural programmes at school and college level.
Disclaimer
I acknowledge that the above information provided by me is correct.
Timeline
Assistant Team Leader
Univo
05.2022 - 03.2025
Senior Business Development Executive
Unacademy
01.2021 - 08.2021
Admission Counselor
Aakash Institute
08.2018 - 10.2019
Business Development Associate
BYJU'S-The Learning App
04.2017 - 10.2018
Project Coordinator
Zopper (E-Commerce) company
12.2015 - 10.2016
BA - undefined
Uttaranchal Sanskrit University
12th - undefined
Vishwa Bharti Public School
10th - undefined
Vishwa Bharti Public School
Diploma - Airline
Kuoni Academy, New Delhi