Prerna Singh
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Manikaran Analytics Ltd.
09.2019 - Current
- Forecasting and scheduling of power for IIP's.
- Understanding the queries of generator and resolve through escalating the issues to concern department for quick response.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- market research and analysis and preparing the organizational annual Business plan as per the market.
- Responsible for business development activities in PAN India and to increase the market share
- To prepare and execute marketing plan and proposals for consulting assignment for forecasting and scheduling
- Close coordination for regulatory affairs with nodes and state nodel bodies like CERC, SERC, NLDC, RLDC & SLDC
- To keep abreast on update with state specific regulations [FSDSM) and government policies and assisting the clients in consultation on these matters
- To laise with key persons in DISCOMS & SLDCs and maintain good relationship
- Risk/impact analysis of any regulatory framework imposed on stake holders
- To handle bid processing and other related works like providing offer on RFP, participation in pre-bid meetings and negotiation.
- Regulatory environment and renewable market in various states
- Energy consulting to the wind and solar generators for forecasting and scheduling in MAL
- Complete product (FnS) handling: coordination with S/W support and development team
- Analysis of power market and its impact on the company's business
- Coordination with cross functional teams for timely delivery of assignment
- Coordination with finance team, reconciliation with debtors and settlement, payment follow up
- Also, follow up with banks for issuing Bank Guarantees/SBLC to comply with the statutory requirements
- Negotiation on agreement in with key stake holders/decision makers to close the deals
- To prepare and coordinate work plans, estimate, schedules, monitoring progress of sales and preparing progress reports etc.
- Reduced financial discrepancies to minimize threats to health and productivity of business
- Strengthened operational efficiency to remain cost-effective while maintaining quality service
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Compiled financial data to comply with budget
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Senior Academic Counselor
Toppr Technologies Ltd
11.2018 - 08.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked with customers to understand needs and provide excellent service
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems.
Assistant Manager (counselor)
Jaro Education
02.2017 - 10.2018
- Increased customer satisfaction by resolving service issues
- Served customers in a friendly, efficient manner following outlined steps of service
- Managed team of 4 employees, overseeing hiring, training, and professional growth of employees
- Handled 80 calls per day to address customer inquiries and concerns
- Completed assignment to ensure compliance with relevant regulations
- Eliminated downtime and maximized revenue by providing top project quality control
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Master Of Business Administration - HR & Finance
AKTU
2017
Bachelor of Business Administration - Management
Sharda Group of Institutions
2015
Skills
Customer Relationship Management (CRM)
Performance Management
Sales management
Business Planning
Contract Management
Work Planning and Prioritization
Customer Relationship Management
Business Analysis and Reporting
Customer Service
Lead Generation
Negotiation
Business Administration
Cross-Functional Teamwork
Project Management
Operations Management
Complex Problem-Solving
Verbal and written communication
Time Management
Additional Information
Marital status: Married
Current location: Delhi
Current salary: 8,60,000/ fixed + 1,40,000/ is variable
Expected salary: 12,00,000/-
Notice period: 1 Month
Timeline
Assistant Manager
Manikaran Analytics Ltd.
09.2019 - Current
Senior Academic Counselor
Toppr Technologies Ltd
11.2018 - 08.2019
Assistant Manager (counselor)
Jaro Education
02.2017 - 10.2018
Master Of Business Administration - HR & Finance
AKTU
Bachelor of Business Administration - Management
Sharda Group of Institutions