Summary
Overview
Work History
Education
Skills
Technical Skills
Certification
Timeline
Generic

Prerna Singh

Bangalore

Summary

A results-driven Digital Transformation Technical Project Manager with 12+ years of experience in driving complex, cross-functional technical projects across BFSI, E-Commerce, and Hospitality sectors. Proven expertise in Agile project management, stakeholder management, and end-to-end SDLC. Adept at managing multi-disciplinary teams, ensuring the alignment of technical solutions with strategic business objectives, and delivering tangible outcomes like an 8% improvement in client satisfaction and a 22% boost in conversion rates.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Engagement Manager

iQuanti Pvt. Ltd.
04.2021 - 06.2024
  • Managed key BFSI client accounts, overseeing Statements of Work (SOW) to ensure project goals and budget alignment. Continuously maintained consistent CSAT scores of 6 for four consecutive years by delivering tailored solutions and exceeding client expectations.
  • Leveraged full-stack development and UI/UX analysis (Google Analytics & Adobe Analytics) to enhance website performance, driving lead generation and traffic growth, resulting in an 8% increase in client satisfaction.
  • Directed BFSI projects worth $420K, translating business needs into technical solutions and ensuring cross-functional alignment to meet client goals.
  • Implemented quality assurance measures that reduced user-reported defects by 2.5%, significantly enhancing user experience and optimizing client websites for better engagement and conversion.
  • Led Agile methodologies, improving team productivity by 8%, ensuring on-time project delivery and adherence to timelines.

Project Manager

iQuanti Pvt. Ltd.
Bangalore
04.2020 - 03.2021
  • Led end-to-end project management for BFSI clients, aligning technical solutions with business goals, which resulted in a $250K revenue increase.
  • Executed comprehensive oversight of project lifecycles, ensuring coordination from project inception through to successful completion.
  • Developed and delivered training programs to upskill development teams, improving productivity and reducing operational costs by $50K annually.
  • Applied Agile methodologies, improving team productivity by 8% and delivering projects within agreed timelines.

Technology Lead

iQuanti Pvt. Ltd.
Bangalore
02.2018 - 03.2020
  • Provided technical leadership for BFSI projects, contributing to an annual revenue increase of $400K through optimized user experiences.
  • Leveraged technical expertise in web technologies to drive a 22% improvement in conversion rates for client websites.
  • Managed cross-functional teams, ensuring delivery of UI, backend, and database solutions with zero production defects.

Senior Software Engineer

Justdial Ltd.
08.2012 - 01.2018
  • Led development for over 100 product features, ensuring alignment with project objectives and collaborating with design, development, and testing teams.
  • Optimized data integration by implementing XML-based solutions with third-party APIs, resulting in $100K in cost savings.
  • Utilized Agile methods to optimize delivery schedules

Education

Bachelor of Engineering - Computer Technology

Priyadarshini College of Engineering
Nagpur
01.2011

Skills

  • Agile/Scrum Project Management
  • Stakeholder Engagement
  • Technical Roadmap Development
  • Requirement Gathering
  • Risk & Issue Management
  • Cross-Functional Leadership
  • Process Optimization
  • UI/UX Enhancement
  • Release Management

Technical Skills

  • Frontend Technologies: HTML5, CSS3, JavaScript, jQuery, Bootstrap
  • Backend: PHP, MySQL
  • CMS: WordPress
  • Analytics Tools: Google Analytics, Adobe Analytics
  • Project Management Tools: Jira, Trello, Atlassian Suite
  • Methodologies: Agile, Waterfall

Certification

  • Atlassian Agile Management Certificate
  • Google Ads Certification
  • Kameleoon A/B Testing Certification
  • Generative AI (Google)

Timeline

Engagement Manager

iQuanti Pvt. Ltd.
04.2021 - 06.2024

Project Manager

iQuanti Pvt. Ltd.
04.2020 - 03.2021

Technology Lead

iQuanti Pvt. Ltd.
02.2018 - 03.2020

Senior Software Engineer

Justdial Ltd.
08.2012 - 01.2018

Bachelor of Engineering - Computer Technology

Priyadarshini College of Engineering

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Prerna Singh