Summary
Overview
Work History
Education
Skills
Timeline
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Pradyut Bakshi

Katwa

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

24
24
years of professional experience

Work History

Hotel Captain

Friend Regency
Ludhiana
12.2006 - 08.2024
  • Supervised and coordinated daily shift activities of hotel staff, including assigning tasks to team members.
  • Ensured compliance with safety standards, quality service and cleanliness standards were met in all areas of the hotel.
  • Monitored guest satisfaction levels and took corrective action when necessary to resolve any customer service issues.

Hotel Supervisor

Lodhi Club
Ludhiana
05.2004 - 06.2024

Cashier Team Lead

Sun Sweets
Katwa
02.2022 - 12.2023
  • Performed daily opening and closing procedures for the register area.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.

Security Officer

Individual Hiring personnel
Katwa
02.2015 - 09.2019
  • Monitored surveillance cameras and responded to suspicious activity.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Pion

Mahindra
Katwa
02.2013 - 09.2015
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Cashier

Prince Hotel
Kalyani
10.2010 - 01.2013
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Hotel Captain

Basant Hotel
Ludhiana
10.2008 - 11.2010
  • Developed and implemented hotel policies and procedures.
  • Provided training to staff in customer service, safety, and other topics related to hospitality industry.
  • Assigned duties and monitored performance of all employees in the hotel.
  • Ensured that guests received prompt, courteous attention throughout their stay.

Senior Staff Member

Hotel Maharaja Regency
Ludhiana
01.2001 - 05.2004
  • Developed and implemented training plans for new staff members.
  • Created and managed budgets for projects.
  • Oversaw daily operations of the department.
  • Provided direction and guidance to junior staff members.

Education

Some College (No Degree) -

Panchanantala High School
Bijnagar

Skills

  • Housekeeping oversight
  • Office and staff streamlining
  • Guest experiences
  • Special Event Coordination
  • Safety Procedures
  • Interpersonal communications
  • Security team management
  • Operational effectiveness
  • Security team leadership
  • Payment Processing
  • Cash Handling
  • Cash Register Operation

Timeline

Cashier Team Lead

Sun Sweets
02.2022 - 12.2023

Security Officer

Individual Hiring personnel
02.2015 - 09.2019

Pion

Mahindra
02.2013 - 09.2015

Cashier

Prince Hotel
10.2010 - 01.2013

Hotel Captain

Basant Hotel
10.2008 - 11.2010

Hotel Captain

Friend Regency
12.2006 - 08.2024

Hotel Supervisor

Lodhi Club
05.2004 - 06.2024

Senior Staff Member

Hotel Maharaja Regency
01.2001 - 05.2004

Some College (No Degree) -

Panchanantala High School

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Pradyut Bakshi