PRINCE MAAN BAKSHI
New Delhi,india
Summary
Accomplished professional specializing in employee training and team management, utilizing strong communication skills to improve product knowledge and cross-selling techniques. Expertise in Amadeus GDS and CRM software, with a solid history of problem-solving and social media marketing. Focused on driving business success through innovative strategies and ongoing improvement.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Sales manager
DGW Solutions
Delhi, National Capital Territory of Delhi
05.2024 - Current
- Drove revenue growth by identifying and capitalising on emerging market trends.
- Devised successful sales pitches that resulted in high conversion rates.
- Implemented training programmes to enhance team performance levels.
- Propelled the company towards achieving set KPIs through strategic planning and execution.
- Managed team of 50 staff, driving performance with motivational strategies to exceed sales targets.
Team leader, sales operations
TGS Ventures Pvt Ltd
Noida, Uttar Pradesh
09.2021 - 04.2024
- Team Handling
- Give Product Training
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Introduced innovative solutions that maximised output without compromising quality.
Team leader, sales operations
Crystal Travel
Gurgaon, Haryana
04.2017 - 01.2020
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Developed strategies for improved performance level across the team.
- Increased team cohesion by implementing regular feedback sessions.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Streamlined workflow for a more efficient process.
Senior travel specialist
XcelServ Solutions Pvt. Ltd
Gurgaon, Haryana
12.2015 - 03.2017
- Conducted market research to stay updated on travel trends and destinations.
- Organised detailed travel schedules for optimal time management.
- Updated clients regularly on changes in itinerary or flight schedules to avoid confusion or inconvenience.
- Enhanced company reputation with excellent customer service skills.
- Collaborated closely with the team to meet targets consistently.
- Utilised knowledge of popular destinations to provide recommendations based on client preferences.
Travel Sales Consultant
Bogatti Services Pvt Ltd
New Delhi, National Capital Territory of Delhi
10.2013 - 11.2015
- Managed a high volume of calls calmly under pressure.
- Achieved customer satisfaction by providing personalised travel solutions.
- Resolved complaints promptly, ensuring customer satisfaction.
- Handled customer queries, enhanced brand reputation.
- Followed up on bookings diligently, ensured timely confirmations.
- Used travel agency software to explore customers' purchasing options, offering clear comparisons and securing thebest possible deals.
Education
High School Diploma - Arts
S.B.V School
New Delhi, National Capital Territory of Delhi 03.2005 - 03.2007
Skills
- Meta Marketing
- Amadeus GDS
- Team Leadership
- Sales techniques
- Customer Service
- Problem-Solving
- Computer Literacy
- Product Knowledge
- Strong Communication
- CRM software expertise
- Social media marketing
Languages
English
Fluent
Hindi
Native
Punjabi
Fluent
Portuguese
Beginner
Affiliations
- Listening to music and learning new things
Reference 1
ABID KHAN
- Relationship: Former Director at DGW Solutions
- Title: Director
- Company: DGW Solutions
- Phone number: 885-160-4105
- Email: geturkiss@gmail.com
Reference 2
Gaurav Marwah
- Relationship: Former Director at TGS Ventures Pvt Ltd
- Title: Director
- Company: TGS Ventures Pvt Ltd
- Phone number: 852-772-4207
- Email: austinmann2009@gmail.com
Timeline
Sales manager
DGW Solutions
05.2024 - Current
Team leader, sales operations
TGS Ventures Pvt Ltd
09.2021 - 04.2024
Team leader, sales operations
Crystal Travel
04.2017 - 01.2020
Senior travel specialist
XcelServ Solutions Pvt. Ltd
12.2015 - 03.2017
Travel Sales Consultant
Bogatti Services Pvt Ltd
10.2013 - 11.2015
High School Diploma - Arts
S.B.V School
03.2005 - 03.2007
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