Prince Maan Bakshi
Delhi
Summary
Over 15 years of experience in the travel industry, specializing in the US and UK markets. Expertise in selling flights, hotels, and car rentals, along with assisting customers in visa processes and negotiating fares. Proven ability to create personalized travel packages that align with client needs and budgets. Experienced in team leadership, proficient in Amadeus and Sabre GDS, and knowledgeable in digital marketing strategies.
Overview
14
14
years of professional experience
Work History
Operations manager
FARE CHANNEL SERVICES PVT LTD
Noida, India
02.2024 - Current
- Guided team of 15 consultants to achieve monthly sales growth of 10–15%.
- Assisted in managing travel sales process from start to finish.
- Motivated sales team to reach targets consistently.
- Supported development of sales strategies to enhance customer satisfaction.
- Facilitated training and performance feedback for team members.
- Helped coordinate with operations and marketing for efficient travel solutions delivery.
Operations manager
Travel Breakz Ltd
Gurgaon
07.2022 - 11.2023
- Leading a team of 10 consultants, achieving monthly sales
growth of 10–12%. - Managed day-to-day operations, ensuring efficiency and smooth workflow.
- Supervised teams, set targets, and monitored performance.
- Coordinated between departments to streamline processes and improve productivity.
- Implemented operational policies and ensured compliance with safety and company standards.
- Identified areas for improvement and executed solutions to enhance business efficiency.
Team Leader, Sales Operations
Adam Vacations
Gurgaon
09.2021 - 07.2022
- Supervised 06 sales agents, consistently exceeding sales targets.
- Led a team of sales and operations staff, ensuring targets and deadlines were met.
- Managed daily operations, streamlined processes, and improved team efficiency.
- Developed and executed sales strategies to achieve revenue goals.
- Provided coaching, training, and performance feedback to team members.
- Coordinated between departments to maintain smooth workflow and high customer satisfaction.
Various roles including, Senior Travel Specialist, and Consultant
TGS, Crystal Travel, XcelServ,MMT,Bogatti Services
Gurgaon & Delhi
12.2011 - 08.2021
- Managed travel packages, including flights and hotel bookings for individual and corporate clients.
- Provided personalised travel advice while handling complex itineraries and high-value clients.
- Supported junior consultants in achieving sales targets through mentoring and guidance.
- Handled modifications, cancellations, and escalated customer issues efficiently.
- Developed tailored travel solutions and offered additional services, such as travel insurance and tours.
- Maintained strong client relationships to ensure repeat business and satisfaction.
- Monitored industry trends, airline policies, and competitor offerings to recommend new packages.
Education
High School Diploma - Arts
S.B.V School
New Delhi, National Capital Territory of Delhi03.2007
Skills
- Sales and negotiation
- Target achievement and upselling
- Client acquisition strategies
- Leadership and team management
- Training and coaching
- Travel technology expertise
- Amadeus and Sabre GDS
- CRM software proficiency
- Marketing strategies
- Social media campaigns
- Digital marketing initiatives
Hobbies and Interests
Travelling, cultural exchange, and continuous learning.
Languages
English
Proficient
C2
Hindi
Proficient
C2
Punjabi
Intermediate
B1
Spanish
Beginner
A1
Timeline
Operations manager
FARE CHANNEL SERVICES PVT LTD
02.2024 - Current
Operations manager
Travel Breakz Ltd
07.2022 - 11.2023
Team Leader, Sales Operations
Adam Vacations
09.2021 - 07.2022
Various roles including, Senior Travel Specialist, and Consultant
TGS, Crystal Travel, XcelServ,MMT,Bogatti Services
12.2011 - 08.2021
High School Diploma - Arts
S.B.V School