Hi, I’m
PRINSON GEORGE
Chennai
Summary
Forward-thinking Operations Specialist bringing more than 4 years of expertise in mutual fund, Trade
processing for investment banking sector. Cultivates rapport with individuals to optimise project goals and
output, resolve complex problems and deliver innovative improvement strategies.
Overview
5
years of professional experience
Work History
Bny MellonChennai
Intermediate Representative
10.2021 - Current
Job overview
- Processed shareholder requests for redemption, Subscription, transfers via Check, ACH and wire
- Setup new accounts and transferred funds and ensure smooth transition to TA operation team
- Increased customer satisfaction by addressing and resolving complaints in a timely manner
- Assisted in training new hires and offered ongoing support to help them reach their full potential
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business
- Communicated with clients to gather, provide and share updated information on accounts and transaction
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Computer Age Management Services LtdChennai
Senior Processing Officer
07.2019 - 10.2021
Job overview
- Coordinated end-to-end processing for brokerage, including tasks such as AMFI registration, ARN and
- EUIN,broker change, AUM merger
- Managed queries through both phone calls and email, ensuring effective communication channels
- Coordinated backend processes for brokerage payout, published brokerage reports, and statements for daily financial operations
- Ensured participation in UAT testing and supported to the team for process development and automation
- Reduced processing errors by conducting thorough quality checks and data validation
- Collaborated with team members to achieve shared objectives and meet tight deadlines.
Education
Madras Christian College
Master Of Commerce from Finance
05.2019
Bishop Heber College
Bachelor of Commerce from Accounting And Finance
04.2017
University Overview
Awarded for academic toper
Skills
- Proficient in
- Excel and SQL
- SKILLS
- Leadership
- MS office
- Advanced Excel
- SQL server
- Document verification
- Multitasking Abilities
- Quality Assurance
- Customer Service
Timeline
Intermediate Representative
Bny Mellon
10.2021 - Current
Senior Processing Officer
Computer Age Management Services Ltd
07.2019 - 10.2021
Madras Christian College
Master Of Commerce from Finance
Bishop Heber College
Bachelor of Commerce from Accounting And Finance
Similar Profiles
ANKUR WADHEANKUR WADHE
Associate I at Bank of New York Mellon (BNY Mellon)Associate I at Bank of New York Mellon (BNY Mellon)
Vishal TilwaniVishal Tilwani
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)
Arun Dominic AArun Dominic A
Associate – Loan Servicing Specialist at BNY MellonAssociate – Loan Servicing Specialist at BNY Mellon
Nivedita Sutar-TodkarNivedita Sutar-Todkar
Vice President at BNY MellonVice President at BNY Mellon
Herbert Jeffrin MHerbert Jeffrin M
Specialist - Global Funds Control at Bank of New YorkSpecialist - Global Funds Control at Bank of New York