Pritam Pandey
Accounts And Finance
Gurugram
Summary
I am passionate about creating ideas and executing them. Managers and coworkers know me to be reliable, and hardworking with a positive attitude. My university and work experience taught me the importance of communication and accountability. I have been successful and am very well suited for positions requiring customer service, teamwork, training, or sales.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Accountant Intern
Agarwal and Sons Pvt Ltd
Kolkata
05.2020 - 10.2020
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Interacted with clients and obtained cost and budget information to draft and manage accounts.
- Balanced and submitted financial reports for review and approval.
Senior Customer Service Associate
Auquall BPO Inventive Pvt. Ltd
New Delhi
11.2020 - 04.2021
- Greeted customers and listened closely to problems described to determine solutions.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Escalated issues to proper supervisors when standard processes were not effective.
- Took cash and credit card payments via phone, in person and through email.
Operations Executive
Kochartech Pvt Ltd
New Delhi
05.2021 - 06.2022
- Partnered with trade development manager with the same territory to maintain the brand appearance, and use exceptional communication to have proactive interactions with customers and clients
- Other roles included merchandising the cold vault and in coolers, management, and placement POS.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Education
Bachelor of Commerce - Accounting And Finance
The Bhawanipur Education Society College
Kolkata 07.2017 - 09.2020
Skills
Sales
Microsoft Office
Team Building
Emotional Intelligence
Client Engagement
Investigative and Auditing Skills
Initiative-Driven
Accomplishments
- Collaborated with team of 10 in the development of Best Accountants.
- Resolved product issue through consumer testing.
Certification
Licensed [Operations] - [Employee of the Year]
Hobbies
Volunteering and community involvement, Photography, Dance and Sports.
Timeline
Licensed [Operations] - [Employee of the Year]
04-2022
Operations Executive
Kochartech Pvt Ltd
05.2021 - 06.2022
Senior Customer Service Associate
Auquall BPO Inventive Pvt. Ltd
11.2020 - 04.2021
Accountant Intern
Agarwal and Sons Pvt Ltd
05.2020 - 10.2020
Bachelor of Commerce - Accounting And Finance
The Bhawanipur Education Society College
07.2017 - 09.2020