Prithvin M S
Process Advisor
Tiruvannamalai
Summary
To work with dedication for the organization with the help of myp rofessional and technical expertise and also to continuously improve myunderstanding in my field around me and translate this knowledge to benefit all. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Process Advisor
Barclays Global Service Private Limited
Chennai
07.2022 - Current
- Monitored and reported on process performance to verify compliance with established standards.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Generating reports of all cases where letters are issued
- Handling client and customer escalations on E-mails.
- Generating reports of all end to end cases (clean cases) completed by the team.
- Contributed to the specification and testing of improvements for all systems and processes
Business Development Associate
Byjus
Chennai
02.2022 - 04.2022
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Developed business pipeline using cold and warm techniques.
- Negotiated contracts and closed sales with new and existing clients.
- Developed new opportunities by effectively communicating product lines to leading international corporations.
Education
Bachelor Of Engineering - Electronics And Instrumentation Engineering
Kongu Engineering College
Perundurai, Erode 07.2015 - 05.2020
Master Of Business Administration - Systems
Bharathidasan University
Tiruchirapalli 06.2021 - 06.2023
Skills
Ability to grasp new ideas and implements them effectively
Energetic and enterprising exposure to financial managements
Highly motivated, possesses exceptional interpersonal skills and the ability to develop and maintain positive relationships across all levels
Strong Communication and Analytical skills
Service-focused
Timeline
Process Advisor
Barclays Global Service Private Limited
07.2022 - Current
Business Development Associate
Byjus
02.2022 - 04.2022
Master Of Business Administration - Systems
Bharathidasan University
06.2021 - 06.2023
Bachelor Of Engineering - Electronics And Instrumentation Engineering
Kongu Engineering College
07.2015 - 05.2020