Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards Recognition
Timeline
Generic

Priti

Rohtak

Summary

A hard working individual with passion and realistic planning, focused to utilize analytical and technical skills by continuous learning and improvement, so as to actualize potentiality into reality and achieve organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Executive

EXL Service Holding, INC.
10.2023 - Current
  • Working in three process - health and wellness , HIP and CI.
  • Claim processing - involves assessing and managing claims to determine their validity and value, ensuring accurate payment or denial, while maintaining compliance with policies and regulation.
  • Reviewing all the hospital documents and take the decision.
  • Knowledge of medical coding such as ICD 10 etc.
  • Conducted root cause analysis for failure and implemented corrective actions.
  • Collaborated with production teams to ensure compliance with quality standards
  • Developed and maintained QC documentation including inspection reports and claim logs.
  • Trained staff on quality assurance protocols to minimize future claims.
  • Query handling

Process Developer

Genpact India Pvt. Ltd.
Noida
08.2019 - 09.2023

Role & Responsibility

  • We provide insurance to Contractors who works on Construction site.
  • We provide after Sales services to the Contractor from beginning to end.
  • Complete assigned task within TAT.
  • In order to provide sale services we do seven works types.
  • We set-up contractor and enroll them onsite.
  • Handle sensitive clients with good accuracy.
  • Responsible for mentoring New Associates and their work.
  • Perform other duties as assigned by the management.

AR Research & Review Specialist

  • Research on reports provided for outstanding AR.
  • Research in finding stuck working capital for the company.
  • Providing support to CSU for collection of premium.
  • Do deep research in system & assist insurance company to their premium on time.

Education

M.Com -

MDU University
05-2021

B.Com (Hons.) -

BPS Khanpur
05-2019

Class 12th/10th -

HBSE
05-2016

Skills

  • Quick Learner
  • MS Office Suite
  • Team Management
  • Problem Solving
  • Quality control
  • Root cause analysis
  • Customer service
  • Employee training
  • Mail handling
  • Report preparation
  • Growth planning

Certification

  • Diploma in Proficiency in Corporate Management, 2019
  • Lean Certified
  • AIM idea implemented.

Languages

  • English
  • Hindi

Awards Recognition

  • Bronze Award, For consistently achieving Highest Productivity and Accuracy (97.8%). For closing 250 service request with 100% TAT.
  • Silver Award, For best Trainee at Genpact

Timeline

Senior Executive

EXL Service Holding, INC.
10.2023 - Current

Process Developer

Genpact India Pvt. Ltd.
08.2019 - 09.2023

M.Com -

MDU University

B.Com (Hons.) -

BPS Khanpur

Class 12th/10th -

HBSE
Priti