PRITI RATHORE

Roles & Responsibilties

Drive and own monthly and quarterly sales targets for the process, with a focus on scaling sales productivity and conversion efficiency.

Drive new sales, renewals, and repeat revenue from unpaid and previously paid broker accounts.
Monitor and optimize call flows, connect rates, time-to-first-connect, and conversion ratios.

Track daily/weekly sales pipelines, funnel health, and conversion metrics to ensure target delivery.

Design and execute sales promotions, incentive programs, and client offers to drive momentum.

Manage client escalations, and ensure seamless service activation and post-sale servicing.

Drive a superior client experience through structured follow-ups and campaigns

Managing team of 20 people keep them aligned with the targets

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• Collaborated with marketing team to develop targeted promotional materials and campaigns.
• Coordinated product demonstrations to showcase key features for sales prospects.
• Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
• Built relationships with customers and community to promote long term business growth.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.

• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
• Streamlined sales processes for improved efficiency and customer satisfaction.

• Supervised 30 co-workers.
• Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
• Worked with customer service to handle escalated customer issues.
• Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
• Directed weekly status meetings with agenda-setting, note-taking, and follow-up action items to ensure alignment among all stakeholders involved in ongoing projects.